Social Media Customer Experience Specialist

A customer service organization in Virginia Beach is seeking a CUSTOMER EXPERIENCE REPRESENTATIVE to interact with customers on social media and deliver outstanding service. This role requires 2 years of retail e-commerce experience and proficiency in platforms like Facebook and Instagram. Candidates should possess strong communication and analytical skills to address customer concerns effectively. You will report to the Manager of Value-Added Programs and contribute to enhancing customer interaction strategies. #J-18808-Ljbffr