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Client Advisor / Sales Associate - Americana Manhasset

Venus Et Fleur, Manhasset, New York, United States, 11030

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About Us: Venus ET Fleur is a custom rose atelier that intersects the romantic tradition of sending flowers with stylish design. We specialize in lush, customizable arrangements which are everlasting roses that maintain freshness for over a year. Each personalized hand‑delivery or shipment from Venus ET Fleur arrives opulently encased in a Parisian‑inspired keepsake hatbox. The result is an elegant and thoroughly modern presentation that speaks to a discerning design aesthetic.

About You: Do you love helping others and have fun doing it? Do you have the experience of working for a luxury brand? We’re searching for a part‑time client advisor to join our team at Americana Manhasset, inside London Jewelers. As a Client Advisor with Venus ET Fleur, we’ll encourage you to take extra time to understand our customers’ needs and provide an extraordinarily one‑of‑a‑kind customer service experience. Essentially, you’ll be helping us build strong relationships with our customers, while growing your career. We are committed to our team members and want you to flourish! We are looking for an experienced and responsible client advisor to join our team.

Responsibilities:

Basic understanding of sales principles and customer service practices

Proficient in verbal and written English language

Knowledge of customer and market dynamics and requirements

Solid communication and interpersonal skills

Ability to read, write, and effectively communicate with customers, peers, and management

Telephone etiquette

Ability to multi‑task, while being attentive to customers and remaining flexible to the needs of the business

Ability to work as part of a team and take initiative independent of direct supervision

Physical demands: constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders

Customer service focus

Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service

Available to work rotating weekly schedule

High school diploma or equivalent; college degree preferred

Requirements & Qualifications:

Must have availability to work 4 rotating shifts per week, including weekends.

Timeliness; reporting to work on time and available for rotating retail schedule.

Ability to stand for long periods of time.

Attention to detail.

Full availability on the weekend, plus two days during the week.

Good communication skills.

Confident and outgoing.

At least 2‑3 years of luxury retail experience.

EEO Statement: We are committed to the excellence of our team and will continue to foster growth by treating our employees oh so well!

It is the policy of Venus ET Fleur to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Venus ET Fleur will provide reasonable accommodations for qualified individuals with disabilities. Venus ET Fleur’s programs are designed to comply with all applicable federal, state, and local laws, directives, and regulations, and cover all human resource actions including employment, compensation, benefits, training, education, promotions, and social/recreational programs. Venus ET Fleur’s CEO and senior leadership team have the responsibility to monitor progress, reinforce policies, and hold the organization accountable to meet its objectives.

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