Inside Sales Representative – Custom Apparel & Merch
Resource Area for Teaching, Clinton, Iowa, us, 52734
Inside Sales Representative – Custom Apparel & Merch
Adcraft is a family‑owned and operated custom apparel and merchandise company that’s been helping businesses, schools, and organizations nationwide since 1974. We’re in the middle of an exciting expansion into a brand‑new state‑of‑the‑art headquarters in Clinton, IA, and we’re looking for motivated, people‑oriented Inside Sales Representatives to help us take our next big leap.
Why Join Us?
Starting pay $17–$20/hr (based on experience) + performance incentives + growth opportunities
Full benefits package including health insurance, PTO, and matching 401k
Modern new headquarters opening at the end of this year
Work with nationally recognized clients across sports, corporate, event, and education industries
Family‑owned culture with the momentum of a fast‑scaling business
What You’ll Do
Be the first point of contact for inbound client inquiries
Conduct discovery calls to understand client needs (projects, apparel, budgets, timelines)
Manage a personal account list and guide clients through projects from start to finish
Collaborate with account managers, artists, and production teams to ensure smooth project execution
Provide excellent communication and service to build repeat business
Document activities in our CRM to maintain clear, predictable workflows
What We’re Looking For
A positive, outgoing personality — confident leading client conversations
Strong communication skills (phone, email, video, in‑person)
Highly organized with project management abilities
Detail‑oriented and able to juggle multiple clients/projects
Previous experience in inside sales, account management, or other client‑facing roles preferred
A “team‑first” attitude with the ability to collaborate across departments
Perks & Benefits
$17–$20/hr (based on experience) + performance incentives
Health insurance, PTO, and 401k with company match
Modern, state‑of‑the‑art office environment (opening soon!)
Career growth opportunities into account management and sales leadership as we expand
#J-18808-Ljbffr
Why Join Us?
Starting pay $17–$20/hr (based on experience) + performance incentives + growth opportunities
Full benefits package including health insurance, PTO, and matching 401k
Modern new headquarters opening at the end of this year
Work with nationally recognized clients across sports, corporate, event, and education industries
Family‑owned culture with the momentum of a fast‑scaling business
What You’ll Do
Be the first point of contact for inbound client inquiries
Conduct discovery calls to understand client needs (projects, apparel, budgets, timelines)
Manage a personal account list and guide clients through projects from start to finish
Collaborate with account managers, artists, and production teams to ensure smooth project execution
Provide excellent communication and service to build repeat business
Document activities in our CRM to maintain clear, predictable workflows
What We’re Looking For
A positive, outgoing personality — confident leading client conversations
Strong communication skills (phone, email, video, in‑person)
Highly organized with project management abilities
Detail‑oriented and able to juggle multiple clients/projects
Previous experience in inside sales, account management, or other client‑facing roles preferred
A “team‑first” attitude with the ability to collaborate across departments
Perks & Benefits
$17–$20/hr (based on experience) + performance incentives
Health insurance, PTO, and 401k with company match
Modern, state‑of‑the‑art office environment (opening soon!)
Career growth opportunities into account management and sales leadership as we expand
#J-18808-Ljbffr