NeuroPsych Account Specialist - Charleston WV
Scorpion Therapeutics, South Charleston, West Virginia, United States
Role Summary
Role based in Charleston, WV. The NeuroPsych Account Specialist is responsible for a specific geographic territory and the promotion and growth of Neurocrine products. They manage and develop long-term relationships with physicians and targeted accounts, representing Neurocrine brands and their approved indications. The role also educates external customers such as physicians, nurses, medical assistants, and case managers about the benefits of our products.
Responsibilities
Sales and Market Development
Drives product acceptance and growth through targeted education and strategic account management
Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications
Identifies and addresses territory-specific opportunities and barriers to product success
Effectively manages promotional resources and budget
Customer Relationship Management
Builds and maintains relationships with key stakeholders including: Healthcare providers (Psychiatrists, Neurologists, NPs, PAs)
Clinical staff (RNs, LPNs, PharmDs)
Key opinion leaders and advocacy groups
Community Mental Health Clinics and Long Term Care facilities
Local/regional payers and pharmacies
Cross-Functional Collaboration
Establishes excellent communication with internal partners including managed care, Marketing, Patient Access, Medical Science Liaisons, and medical communications teams
Professional Standards
Upholds highest ethical standards, including FDA guidelines and pharmaceutical industry best practices
Demonstrates integrity and models behaviors consistent with company values and compliance policies
Work Expectations
Maintains full field presence Monday-Friday with flexibility for occasional evening/weekend events
Other duties as assigned
Qualifications
Required: BS/BA degree in science or related field and a minimum of 4 years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, Psychology, or Neurology sales experience is highly desired. Close-door or specialty pharmacy distribution experience is strongly preferred. Psychiatry, neurology or antipsychotic experience strongly preferred. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva, etc.)
Preferred: Master's degree in science or related field and 2+ years of similar experience noted above
Skills
Professional Expertise: Knowledge of best practices in the functional discipline and broader related business concepts
Healthcare regulatory awareness: Strong understanding of healthcare regulatory and enforcement environments
Sales performance: Proven track record of meeting/exceeding sales objectives and launch success in complex environments
Reputation building: Developing internal reputation in area of expertise
Process improvement: Continuously works to improve tools and processes
Leadership & Teamwork: Ability to lead and participate in cross-functional teams; exhibits leadership skills, builds trust and support among peers; settles in challenging situations
Technical Skills: Strong computer skills; proficiency with Salesforce.com, Oracle, SAP, Veeva; excellent project management abilities
Critical Thinking: Excellent analytical thinking and problem-solving skills; intellectual curiosity; decisive in uncertain situations
Communication & Relationship Management: Excellent verbal and written communication; strong sales and account management; ability to navigate complex accounts and payer requirements
Personal Attributes: Results-oriented; adaptable; able to meet multiple deadlines; thrives in fast-paced environments; entrepreneurial attitude
Additional Requirements
Should reside within the geographic area of the assigned territory
Valid driver's license and clean driving record (position requires frequent driving)
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Responsibilities
Sales and Market Development
Drives product acceptance and growth through targeted education and strategic account management
Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications
Identifies and addresses territory-specific opportunities and barriers to product success
Effectively manages promotional resources and budget
Customer Relationship Management
Builds and maintains relationships with key stakeholders including: Healthcare providers (Psychiatrists, Neurologists, NPs, PAs)
Clinical staff (RNs, LPNs, PharmDs)
Key opinion leaders and advocacy groups
Community Mental Health Clinics and Long Term Care facilities
Local/regional payers and pharmacies
Cross-Functional Collaboration
Establishes excellent communication with internal partners including managed care, Marketing, Patient Access, Medical Science Liaisons, and medical communications teams
Professional Standards
Upholds highest ethical standards, including FDA guidelines and pharmaceutical industry best practices
Demonstrates integrity and models behaviors consistent with company values and compliance policies
Work Expectations
Maintains full field presence Monday-Friday with flexibility for occasional evening/weekend events
Other duties as assigned
Qualifications
Required: BS/BA degree in science or related field and a minimum of 4 years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, Psychology, or Neurology sales experience is highly desired. Close-door or specialty pharmacy distribution experience is strongly preferred. Psychiatry, neurology or antipsychotic experience strongly preferred. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva, etc.)
Preferred: Master's degree in science or related field and 2+ years of similar experience noted above
Skills
Professional Expertise: Knowledge of best practices in the functional discipline and broader related business concepts
Healthcare regulatory awareness: Strong understanding of healthcare regulatory and enforcement environments
Sales performance: Proven track record of meeting/exceeding sales objectives and launch success in complex environments
Reputation building: Developing internal reputation in area of expertise
Process improvement: Continuously works to improve tools and processes
Leadership & Teamwork: Ability to lead and participate in cross-functional teams; exhibits leadership skills, builds trust and support among peers; settles in challenging situations
Technical Skills: Strong computer skills; proficiency with Salesforce.com, Oracle, SAP, Veeva; excellent project management abilities
Critical Thinking: Excellent analytical thinking and problem-solving skills; intellectual curiosity; decisive in uncertain situations
Communication & Relationship Management: Excellent verbal and written communication; strong sales and account management; ability to navigate complex accounts and payer requirements
Personal Attributes: Results-oriented; adaptable; able to meet multiple deadlines; thrives in fast-paced environments; entrepreneurial attitude
Additional Requirements
Should reside within the geographic area of the assigned territory
Valid driver's license and clean driving record (position requires frequent driving)
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