Office Based Account Manager
IMCD Deutschland GmbH & Co KG, Staten Island, New York, United States
Office Based Account Manager
Addelement [E] to your everyday formula. At IMCD, you can discover and experience the element E. It’s the missing piece in the Periodic Table — our own X‑factor. It empowers you to link your ambitions and skills with emerging markets, innovative solutions, and bold future visions.
We are IMCDBenelux, part of IMCD Group, a leading global distribution partner and formulator of specialty chemicals and ingredients. In 1995, a group of entrepreneurial experts founded IMCD in the Netherlands. Their vision to transform the distribution industry through continuous value creation, expertise, and innovation still drives us today.
At IMCD, everyone matters equally: customers, suppliers, and employees. We are guided by our core values: Partnership, Freedom to Act, Entrepreneurship, Integrity & Trust, and Financial Discipline. We are committed to delivering value and acting responsibly. While we grow, we preserve the entrepreneurial spirit of our founders and continue to create a world full of opportunities.
IMCDBenelux is looking for a new colleague for the position of Office Based Account Manager (OBAM) in Rotterdam.
What will you be doing? As an Office Based Account Manager, you play a crucial role in expanding the sales of IMCD Benelux’s product portfolio within a defined market segment. Working from our Rotterdam office, you focus on telephone‑based sales to existing customers, proactive cold acquisition, and the identification of cross‑selling opportunities. You support stock management, strengthen customer relationships and drive revenue growth through structured and well‑coordinated commercial activities.
You collaborate closely with Inside Sales and Account Managers, representing IMCD with professionalism and customer focus. You monitor market trends, understand customer needs, and translate opportunities into concrete results.
Your key tasks: Sales Process
Initiating sales activities in alignment with Account Managers by proactively contacting existing customers and prospects
Growing turnover and margin by responding to customer purchasing behaviours and promoting new products (cross‑selling)
Analyzing stock levels together with Inside Sales and defining the right sales approach
Providing additional support to the sales process when required — such as issuing urgent quotations or other administrative support — ensuring continuity, timely customer service, and a hands‑on, proactive mindset
Relationship Management
Maintaining and strengthening relationships within your assigned product portfolio
Identifying customer needs, challenges, and opportunities and providing well‑founded product advice
Representing IMCD’s reputation and contributing to our international growth
Reporting & Coordination
Providing clear reports on progress, opportunities, and risks within your market segment
Coordinating closely with Inside Sales and using internal reporting tools effectively
Opportunities & Market Development
Staying informed about market developments through seminars, training, and courses
Monitoring product innovations and trends and engaging with existing and new suppliers
Who are we looking for? Someone who thrives in a dynamic commercial environment. You enjoy taking the lead, building strong customer relationships, thinking ahead, and approaching challenges with a proactive mindset. You communicate clearly and you balance commercial drive with accuracy and structure.
What you bring:
Bachelor-level degree or equivalent experience
Excellent command of Dutch and English (spoken & written). Good command of German is a strong plus
Strong commercial insight and customer‑oriented approach
Affinity with IMCD’s products and markets
Experience with telesales or inside account management is a plus
Strong MS Office skills
Analytical mindset, structured working style, and result‑driven attitude
Team spirit, flexibility, and willingness to collaborate closely with colleagues
What do we offer you?
A 40 hour workweek with flexible working hours and 1 remote working day per week
A strong pension scheme
Opportunities for professional development through training and education
28 vacation days
Travel allowance
A friendly, collaborative work atmosphere with engaged colleagues and social & community events
An accessible, modern office with a stunning view over Rotterdam
An inclusive organisation that values what you can do — not who you are
Ready to join us? Do you see yourself thriving in this versatile commercial role within an international team? Apply today and get to know IMCD Benelux — we look forward to hearing from you.
#J-18808-Ljbffr
We are IMCDBenelux, part of IMCD Group, a leading global distribution partner and formulator of specialty chemicals and ingredients. In 1995, a group of entrepreneurial experts founded IMCD in the Netherlands. Their vision to transform the distribution industry through continuous value creation, expertise, and innovation still drives us today.
At IMCD, everyone matters equally: customers, suppliers, and employees. We are guided by our core values: Partnership, Freedom to Act, Entrepreneurship, Integrity & Trust, and Financial Discipline. We are committed to delivering value and acting responsibly. While we grow, we preserve the entrepreneurial spirit of our founders and continue to create a world full of opportunities.
IMCDBenelux is looking for a new colleague for the position of Office Based Account Manager (OBAM) in Rotterdam.
What will you be doing? As an Office Based Account Manager, you play a crucial role in expanding the sales of IMCD Benelux’s product portfolio within a defined market segment. Working from our Rotterdam office, you focus on telephone‑based sales to existing customers, proactive cold acquisition, and the identification of cross‑selling opportunities. You support stock management, strengthen customer relationships and drive revenue growth through structured and well‑coordinated commercial activities.
You collaborate closely with Inside Sales and Account Managers, representing IMCD with professionalism and customer focus. You monitor market trends, understand customer needs, and translate opportunities into concrete results.
Your key tasks: Sales Process
Initiating sales activities in alignment with Account Managers by proactively contacting existing customers and prospects
Growing turnover and margin by responding to customer purchasing behaviours and promoting new products (cross‑selling)
Analyzing stock levels together with Inside Sales and defining the right sales approach
Providing additional support to the sales process when required — such as issuing urgent quotations or other administrative support — ensuring continuity, timely customer service, and a hands‑on, proactive mindset
Relationship Management
Maintaining and strengthening relationships within your assigned product portfolio
Identifying customer needs, challenges, and opportunities and providing well‑founded product advice
Representing IMCD’s reputation and contributing to our international growth
Reporting & Coordination
Providing clear reports on progress, opportunities, and risks within your market segment
Coordinating closely with Inside Sales and using internal reporting tools effectively
Opportunities & Market Development
Staying informed about market developments through seminars, training, and courses
Monitoring product innovations and trends and engaging with existing and new suppliers
Who are we looking for? Someone who thrives in a dynamic commercial environment. You enjoy taking the lead, building strong customer relationships, thinking ahead, and approaching challenges with a proactive mindset. You communicate clearly and you balance commercial drive with accuracy and structure.
What you bring:
Bachelor-level degree or equivalent experience
Excellent command of Dutch and English (spoken & written). Good command of German is a strong plus
Strong commercial insight and customer‑oriented approach
Affinity with IMCD’s products and markets
Experience with telesales or inside account management is a plus
Strong MS Office skills
Analytical mindset, structured working style, and result‑driven attitude
Team spirit, flexibility, and willingness to collaborate closely with colleagues
What do we offer you?
A 40 hour workweek with flexible working hours and 1 remote working day per week
A strong pension scheme
Opportunities for professional development through training and education
28 vacation days
Travel allowance
A friendly, collaborative work atmosphere with engaged colleagues and social & community events
An accessible, modern office with a stunning view over Rotterdam
An inclusive organisation that values what you can do — not who you are
Ready to join us? Do you see yourself thriving in this versatile commercial role within an international team? Apply today and get to know IMCD Benelux — we look forward to hearing from you.
#J-18808-Ljbffr