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Online Sales Counselor

UnionMain Homes, Dallas, Texas, United States, 75215

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Essential Functions and Responsibilities This is a remote/hybrid role.

Provide same day, immediate email/phone response to all UnionMain website, digital advertising and 3rd party sources

Respond quickly to "Live Chat" inquiries and convert to on‑site appointments

Qualify leads and follow up multiple times with prospects until an appointment is made to meet with an on‑site Salesperson

Send out marketing collateral to leads

Maintain a database of leads through CRM

Maintain a toll‑free number and voicemail for leads

Assist prospect in selecting the best UnionMain Homes community for prospective homebuyers

Conduct and manage ongoing email lists

Provide reporting of lead activity and sales conversion

Provides consistent follow‑up with all leads received at the 3, 7, 14, 21 and 28‑day milestones

Other projects as assigned

Knowledge, Skills and Background

Enjoys sales and marketing activities. High energy, positive, can‑do attitude

High School diploma or equivalent required, Bachelor’s Degree preferred, in marketing or related business field

Two years+ of sales/marketing experience. Real estate marketing or homebuilding industry experience is preferred

Advanced internet, email, and sales contact CRM experience

Proficient at overcoming various sales objectives and concerns

Strong computer skills including Microsoft Office, Excel, Outlook and CRM management

Typing 45 WPM+

Detail oriented, outstanding follow‑up skills, customer focused

Excellent email writing and telephone communication skills

Solid organizational, planning, and managing skills

Must be able to work in an unstructured environment and quickly tackle ad‑hoc projects with minimal supervision

Prioritize time well, juggle several projects at once and experience working under deadlines

Knowledge of online communication tools like Zoom, Skype, etc. is a plus

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