Sub-Zero Group Southwest, a distributor of high-end luxury appliances based in Scottsdale, seeks a Showroom Sales Associate for our Scottsdale, AZ Showroom. This role serves to provide a best-in-class appliance consultation and shopping experience. The Showroom Sales Associate executes the showroom sales process with the goal of building a value-added relationship with the consumer through each phase of their project. This includes overseeing and managing the consumer’s hand-off to the retail channel. This role is ideal for someone who thrives in a client-facing environment and is passionate about delivering exceptional service and product expertise.
This individual will be responsible for:
Executing the appointment setting process for the showroom including the pre-visit interview
Providing an exceptional, engaging and value-added showroom consultation for customers, whether it be a planned visit or walk-in
Supporting customers via telephone, booking appointments, sharing information and uncovering their needs
Partnering with dealers and trade professionals to build trust and mutually beneficial relationships
Maintaining a beautiful and comfortable work environment, for both your team and guests
Executing a seamless retail hand-off and positive customer experience between showroom visit and product installation
Partnering with the Showroom Manager to ensure consistent high-quality service and follow-up, incorporating feedback and taking initiative in developing ongoing product knowledge
Supporting promotional showroom activity/events and overall operations
Maintaining positive long-term customer relationships; follow up with clients encouraging additional referral leads and repeat business
Participating in on-going product knowledge and training
Being an organized, efficient and a conscience team member
Able to work M-F and most Saturdays; closed on Sundays
This position requires a pre-employment drug test and background check, which will be administered after a conditional job offer is extended. A negative drug test result is required for employment. Refusal to take the test or a positive result may disqualify a candidate from further consideration. All drug testing will be conducted in accordance with federal and state laws.
Qualifications
Education : Required — High School or better. Preferred — Bachelors or better.
Experience : Minimum 3 years retail sales environment
Experience utilizing computer systems to track data (CRM)
Preferred : Basic exposure to design/merchandising a plus, but not required
Licenses & Certifications Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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This individual will be responsible for:
Executing the appointment setting process for the showroom including the pre-visit interview
Providing an exceptional, engaging and value-added showroom consultation for customers, whether it be a planned visit or walk-in
Supporting customers via telephone, booking appointments, sharing information and uncovering their needs
Partnering with dealers and trade professionals to build trust and mutually beneficial relationships
Maintaining a beautiful and comfortable work environment, for both your team and guests
Executing a seamless retail hand-off and positive customer experience between showroom visit and product installation
Partnering with the Showroom Manager to ensure consistent high-quality service and follow-up, incorporating feedback and taking initiative in developing ongoing product knowledge
Supporting promotional showroom activity/events and overall operations
Maintaining positive long-term customer relationships; follow up with clients encouraging additional referral leads and repeat business
Participating in on-going product knowledge and training
Being an organized, efficient and a conscience team member
Able to work M-F and most Saturdays; closed on Sundays
This position requires a pre-employment drug test and background check, which will be administered after a conditional job offer is extended. A negative drug test result is required for employment. Refusal to take the test or a positive result may disqualify a candidate from further consideration. All drug testing will be conducted in accordance with federal and state laws.
Qualifications
Education : Required — High School or better. Preferred — Bachelors or better.
Experience : Minimum 3 years retail sales environment
Experience utilizing computer systems to track data (CRM)
Preferred : Basic exposure to design/merchandising a plus, but not required
Licenses & Certifications Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr