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Sales Representative, Education

Office Environments of New England, LLC, East Hartford, Connecticut, us, 06118

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Overview The

K-12 Sales Representative

is responsible for maintaining and growing business relationships with school districts, private schools, libraries, and A&D (Architecture & Design) partners. This role blends proactive business development with hands-on selling — supporting existing customers while actively pursuing new opportunities within the education market.

This position will manage a combination of existing opportunities and active prospecting, serving as the primary owner of assigned accounts while continuously identifying and developing new business within the K-12 and library space. Works closely with the broader Sales Team to support all aspects of the customer relationship, from early planning, quoting, and contract compliance through ordering, delivery, and installation. They represent Red Thread at project, client, and design meetings with the goal of strengthening Red Thread’s position as the preferred partner for K-12 and library clients.

Job Functions

Maintain and grow relationships with school districts, private schools, libraries, and A&D firms, serving as the primary point of contact for customers on designated projects

Identify and develop new business opportunities within the K-12, library, and public sector markets through prospecting, referrals, networking, and industry associations

Research prospective school districts, private schools, and A&D partners to qualify leads and develop targeted outreach strategies

Conduct sales calls independently and alongside Sales Representatives

Meet with end users, administrators, and design teams on-site to identify project goals and requirements

Develop and deliver compelling proposals, presentations, and turnkey solutions including quotes, finish schedules, and specifications tailored to education clients

Prepare quotations and RFPs that outline product specifications, pricing, delivery and installation timeframes, and Red Thread’s full-service capabilities

Provide guidance on contract structures and cooperative purchasing programs applicable to K-12 and library clients

Process complete and accurate orders in Hedberg and track acknowledgments with Sales Coordinators as needed

Coordinate installation drawings, plans, and presentation materials with the Design Department to ensure accuracy and functionality

Coordinate project schedules with Project Management and Operations for delivery, service, and installation

Establish, develop, and maintain a high level of customer satisfaction while monitoring and reporting on Red Thread’s performance against customer expectations

Publish project and account status reports for internal teams and customers

Attend and document all project and client meetings; perform site visits as necessary

Maintain familiarity with all contract agreements and cooperative purchasing vehicles

Manage and maintain an active sales funnel and all account activity within CRM; ensure pipeline accuracy and timely updates

Utilize order management reports to track project progress

Ensure all punch-list items are resolved and orders closed out for timely invoicing

Maintain accurate and standardized order records

Maintain professional and technical knowledge through vendor workshops, product training, and industry involvement

Perform special projects as requested

Qualifications Skills & Abilities

Ability to both develop new business and manage long-term client relationships

Strong customer service, presentation, communication, and organizational skills

Consultative selling approach with the ability to identify client needs, budgets, and timelines

Strong problem-solving skills; comfortable working in a team environment

High attention to detail with excellent follow-through

Goal-oriented, self-motivated, and resourceful

Solid computer skills: Word, Excel, PowerPoint, Hedberg or similar ERP; CRM experience required

Education

BA/BS degree preferred; equivalent experience considered

Experience

2–3 years of B2B sales or account management experience required

Experience with K-12, library, or public sector clients strongly preferred

Familiarity with cooperative purchasing, contract compliance, and project-based sales a plus

Furniture, design, A&D, or construction industry experience preferred

Salary and Benefits Salary Range:

$65k-$80k (based on experience). Plus commission.

Benefits:

Red Thread offers a highly competitive compensation and benefits package including medical, dental, STD, LTD, Life/AD&D, 401(k), paid time off and paid holidays.

Red Thread is an Equal Opportunity Employer.

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