Supervisor, Community Solutions Inbound Sales
Spectrum, Greensboro, North Carolina, us, 27497
This role requires the ability to work lawfully in the U.S. without employment‑based immigration sponsorship, now or in the future.
Do you thrive in leading teams to exceed goals while ensuring customers receive seamless service? Spectrum Community Solutions is seeking a Sales Supervisor to coach and guide inbound sales agents, driving outstanding results across our residential services. Your leadership will help shape exceptional customer experiences and propel Spectrum’s growth.
How You’ll Make an Impact
Lead and motivate inbound sales agents to surpass sales targets
Provide ongoing coaching and feedback to foster agent development
Oversee daily team operations, maintaining high performance standards
Monitor calls and performance metrics to ensure quality customer service
Implement new sales strategies to maximize sales opportunities
Manage recruiting, hiring, goal‑setting and performance reviews
Build relationships with other departments for business alignment
Working Conditions
Office environment with moderate noise levels
Variable work hours based on business needs
What You’ll Bring to Spectrum Required Qualifications Education
High School diploma or equivalent
Experience
2–3+ years inside sales experience
1–2+ years supervisory experience, preferably in inside sales or call centers
Skills
Ability to read, write, speak and understand English
Supervise, motivate and optimize sales teams
Recruit and develop sales professionals
Strong customer relations and communication abilities
Knowledge of Spectrum products and services
Preferred Qualifications Education
2+ years post high school education
Experience
Supervisory experience in inside sales or call centers
Skills
Act with honesty and integrity
Communicate effectively verbally and in writing
Organize, prioritize and manage multiple projects
Work independently and with others to resolve issues
Adapt quickly to changing business needs
Proficient with computers and billing systems
Listen and address customer needs
Reliable, patient and consistent attendance
#LI-TH CAM415 2026-70237 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well‑being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
#J-18808-Ljbffr
Do you thrive in leading teams to exceed goals while ensuring customers receive seamless service? Spectrum Community Solutions is seeking a Sales Supervisor to coach and guide inbound sales agents, driving outstanding results across our residential services. Your leadership will help shape exceptional customer experiences and propel Spectrum’s growth.
How You’ll Make an Impact
Lead and motivate inbound sales agents to surpass sales targets
Provide ongoing coaching and feedback to foster agent development
Oversee daily team operations, maintaining high performance standards
Monitor calls and performance metrics to ensure quality customer service
Implement new sales strategies to maximize sales opportunities
Manage recruiting, hiring, goal‑setting and performance reviews
Build relationships with other departments for business alignment
Working Conditions
Office environment with moderate noise levels
Variable work hours based on business needs
What You’ll Bring to Spectrum Required Qualifications Education
High School diploma or equivalent
Experience
2–3+ years inside sales experience
1–2+ years supervisory experience, preferably in inside sales or call centers
Skills
Ability to read, write, speak and understand English
Supervise, motivate and optimize sales teams
Recruit and develop sales professionals
Strong customer relations and communication abilities
Knowledge of Spectrum products and services
Preferred Qualifications Education
2+ years post high school education
Experience
Supervisory experience in inside sales or call centers
Skills
Act with honesty and integrity
Communicate effectively verbally and in writing
Organize, prioritize and manage multiple projects
Work independently and with others to resolve issues
Adapt quickly to changing business needs
Proficient with computers and billing systems
Listen and address customer needs
Reliable, patient and consistent attendance
#LI-TH CAM415 2026-70237 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well‑being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
#J-18808-Ljbffr