Member Service Representative
Luxottica, Mason, OH, United States
Provides prompt, efficient, courteous and confidential service to members while processing transactions either in person or on the telephone. Work with new and existing members to recommend appropriate products and services to fit individual member needs.
MAJOR DUTIES AND RESPONSIBILITIES Member/Customer Service:
Greet members and guests to the credit union in a professional and courteous manner.
Perform routine member transactions, including deposits, withdrawals, loan payments, transfers, check cashing, etc.
Process member initiated checks from home banking and telephone teller.
Refer appropriate products and services to members and prospects.
Sell Money orders, and stamps.
Respond to voice and email correspondence.
Operations:
Balance cash/teller drawer at the end of the day.
Cross train and complete daily processing for Visa, debit cards, share drafts, payroll, etc.
Process all returned mail in accordance with Red Flag Policies and Procedures.
Other tasks assigned by the Operations Supervisor
BASIC QUALIFICATIONS
Verbal communication
Selling to members’ needs
Dependability and punctuality
Previous customer service and cash handling experience required
High school diploma or its equivalent
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or emailHRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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MAJOR DUTIES AND RESPONSIBILITIES Member/Customer Service:
Greet members and guests to the credit union in a professional and courteous manner.
Perform routine member transactions, including deposits, withdrawals, loan payments, transfers, check cashing, etc.
Process member initiated checks from home banking and telephone teller.
Refer appropriate products and services to members and prospects.
Sell Money orders, and stamps.
Respond to voice and email correspondence.
Operations:
Balance cash/teller drawer at the end of the day.
Cross train and complete daily processing for Visa, debit cards, share drafts, payroll, etc.
Process all returned mail in accordance with Red Flag Policies and Procedures.
Other tasks assigned by the Operations Supervisor
BASIC QUALIFICATIONS
Verbal communication
Selling to members’ needs
Dependability and punctuality
Previous customer service and cash handling experience required
High school diploma or its equivalent
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or emailHRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
#J-18808-Ljbffr