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Business Relationship Manager

The Boeing Company, Hazelwood, Missouri, United States, 63042

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Job Description At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing’s Global Real Estate and Facilities (GREF) organization is looking for a proactive and results-driven First Line Leader to serve as a

Business Relationship Manager

for the Boeing Defense, Space & Security (BDS) business in

Hazelwood, MO .

In this position, you will foster and maintain strong partnerships across GREF Centers of Expertise (COEs) to ensure smooth service delivery, align strategies with business goals and provide an exceptional customer experience at Boeing’s largest BDS location.

Position Responsibilities

Customer experience: Champion a culture of excellent customer service across the St. Louis region and business locations, ensuring positive, productive engagements with internal stakeholders

Service delivery partnership: Partner with GREF COEs to standardize and coordinate service offerings while addressing the unique needs of a multi-business region

Stakeholder engagement: Act as the primary point of contact for internal stakeholders and business units—address concerns, resolve conflicts, and build trust

Strategic planning: Collaborate with regional and business leadership and COEs to develop and execute strategic plans that align GREF services with Business objectives

Business analysis & reporting: Monitor client environments and service metrics, identify opportunities and risks, and present actionable reports on service delivery, performance, and customer satisfaction to internal stakeholders

Performance management: Track and drive provider performance and continuous improvement initiatives

Cross-functional collaboration: Work with facilities, operations, project management, IT, security and other teams to deliver integrated solutions

Innovation & value creation: Identify and lead process or technology improvements that increase efficiency and client value

Basic Qualifications (Required Skills/Experience)

5+ years of experience influencing and building strong relationships with stakeholders and partnerships across functions

5 + years of experience in leadership either formally or informally leading teams or in a cross-functional environment

5+ years of experience in Real Estate, Facilities Operations and/or Facilities Management

5+ years of experience managing metrics to drive data driven solutions/decisions

Preferred Qualifications (Desired Skills/Experience)

Bachelor’s degree or higher

Certification in Business Relationship Management, facilities, or related disciplines

5+ years of experience in facilities management, customer service, or business relationship management (preferably in a corporate or government environment)

Experience with client-facing, project management, or strategic planning

Conflict of Interest Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process.

Drug Free Workplace Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range: $119,000 - $161,000

Applications for this position will be accepted until

Mar. 03, 2026

Export Control Requirements This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details US based job, US Person required

Relocation Relocation assistance is not a negotiable benefit for this position.

Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Top Secret/SCI Clearance Post-Start is required.

Visa Sponsorship Employer will not sponsor applicants for employment visa status.

Shift This position is for 1st shift

Contingent Upon Program Reward The position is contingent upon program award

Equal Opportunity Employer Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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