Organization Background
Aeon is a nonprofit developer, owner, and manager of affordable communities in the Twin Cities. For 40 years, we have been at the forefront of creating housing that goes beyond shelter. Our housing serves as a platform for resilience, opportunity, and lasting impact. With a portfolio of more than 5,000 apartment homes, Aeon provides stability for thousands of residents each year.
We focus on bold, forward‑thinking solutions that address the need for affordable housing. Through innovation, collaboration, and an unyielding commitment to community, we help create opportunities for residents to build stronger, more sustainable futures. Join a mission‑driven team that is shaping the future of affordable housing and making a lasting impact. Learn more at www.aeon.org.
Position Summary The Assistant Property Manager is an administrative and customer service professional who supports the management and leasing at The Crest in Brooklyn Center, MN. The role reports to the Property Manager and assists with leasing activities, renewals, rent collection, financial reporting, vendor coordination, regulatory compliance, and procurement of supplies. In collaboration with the maintenance team, the Assistant Property Manager also helps ensure the physical condition of the property is well‑maintained and supports the property’s operational and financial goals. This position requires strong leadership, exceptional customer service, and the ability to thrive in a fast‑paced, resident‑focused environment.
Key Responsibilities
Resident and Property Relations: Respond to resident, vendor, and management inquiries and concerns, enter maintenance requests, coordinate vendor access, attend community meetings, and respond to emergencies in a timely and professional manner.
Office and Administrative Support: Provide on‑site support during office hours by answering phones, managing mail, filing, maintaining office equipment, ordering supplies, and assisting residents. Accurately enter applicant and resident data into the property management system and provide vendor/contractor site access.
Regulatory Compliance: Assist the Property Manager in maintaining compliance with HUD, LIHTC, and other applicable regulations. Tasks include preparing recertification notices, collecting and processing required documentation, and ensuring proper filing and retention of compliance records.
Financial Operations: Support rent collection by issuing receipts, preparing deposits, and generating delinquency notices. Assist with lease terminations and legal action as needed and contribute to achieving budget expectations through fiscally responsible decisions that increase net operating income.
Marketing and Leasing: Achieve and maintain occupancy goals in alignment with organizational and budgetary targets by actively leasing units, processing applications, and supporting resident retention. Ensure marketing practices align with affirmative fair housing requirements and organizational standards.
Physical Asset Management: Support the Property Manager and maintenance team to ensure the property meets inspection standards. Conduct move‑in and move‑out inspections, walk the property regularly, and help address maintenance issues to preserve asset quality.
Skills & Qualifications
Previous property management experience, particularly with affordable housing programs such as Tax Credit and Project‑Based Section 8, is preferred.
Strong computer literacy, including experience with Yardi, Fortress, or other property management systems.
Demonstrated ability to engage in culturally responsive communication and build relationships with staff and residents.
Exceptional customer service skills focused on resident retention and satisfaction.
Experience working with individuals experiencing mental health challenges, substance use, poverty, long‑term homelessness, and trauma is a plus.
Ability to multi‑task, prioritize, adapt, and work effectively in a fast‑paced environment.
Demonstrated organization and compilation of information for accurate reporting and regulatory compliance.
Commitment to Aeon’s mission, learning, and participation in diversity, equity, and inclusion efforts.
Solid work ethic, good judgment, and ability to execute a wide‑ranging workload in a fast‑paced environment.
Physical Requirements
Ability to lift up to 10 lbs.
Ability to reach above and below shoulder height.
Ability to sit and stand for extended periods.
Ability to conduct property tours and inspections, including walking multiple floors and uneven surfaces.
Ability to file documents and enter data for extended periods.
Ability to work in varying external weather conditions.
Compensation, Hours & Location The pay range is $24‑$27 per hour depending on experience. Aeon offers a comprehensive benefits package that includes medical, dental, vision, life insurance, short‑term and long‑term disability, retirement plan, generous paid time off, and an employee assistance program. This full‑time position follows a Monday‑Friday schedule from 8:30 AM to 5:00 PM. Flexibility may be required for resident events, community activities, meetings, or other responsibilities. The role is in‑person at The Crest with occasional work at Aeon’s Central Office or other properties as needed.
If you are interested, apply at https://aeonmn.applicantpro.com/jobs/3992188. The position is open until filled. Aeon values a diverse work environment. Individuals with disabilities, BIPOC communities, LGBTQ+ community, and people from underrepresented communities are strongly encouraged to apply.
Aeon is an Equal Opportunity / affirmative action employer. Employees and residents are encouraged to apply.
#J-18808-Ljbffr
Position Summary The Assistant Property Manager is an administrative and customer service professional who supports the management and leasing at The Crest in Brooklyn Center, MN. The role reports to the Property Manager and assists with leasing activities, renewals, rent collection, financial reporting, vendor coordination, regulatory compliance, and procurement of supplies. In collaboration with the maintenance team, the Assistant Property Manager also helps ensure the physical condition of the property is well‑maintained and supports the property’s operational and financial goals. This position requires strong leadership, exceptional customer service, and the ability to thrive in a fast‑paced, resident‑focused environment.
Key Responsibilities
Resident and Property Relations: Respond to resident, vendor, and management inquiries and concerns, enter maintenance requests, coordinate vendor access, attend community meetings, and respond to emergencies in a timely and professional manner.
Office and Administrative Support: Provide on‑site support during office hours by answering phones, managing mail, filing, maintaining office equipment, ordering supplies, and assisting residents. Accurately enter applicant and resident data into the property management system and provide vendor/contractor site access.
Regulatory Compliance: Assist the Property Manager in maintaining compliance with HUD, LIHTC, and other applicable regulations. Tasks include preparing recertification notices, collecting and processing required documentation, and ensuring proper filing and retention of compliance records.
Financial Operations: Support rent collection by issuing receipts, preparing deposits, and generating delinquency notices. Assist with lease terminations and legal action as needed and contribute to achieving budget expectations through fiscally responsible decisions that increase net operating income.
Marketing and Leasing: Achieve and maintain occupancy goals in alignment with organizational and budgetary targets by actively leasing units, processing applications, and supporting resident retention. Ensure marketing practices align with affirmative fair housing requirements and organizational standards.
Physical Asset Management: Support the Property Manager and maintenance team to ensure the property meets inspection standards. Conduct move‑in and move‑out inspections, walk the property regularly, and help address maintenance issues to preserve asset quality.
Skills & Qualifications
Previous property management experience, particularly with affordable housing programs such as Tax Credit and Project‑Based Section 8, is preferred.
Strong computer literacy, including experience with Yardi, Fortress, or other property management systems.
Demonstrated ability to engage in culturally responsive communication and build relationships with staff and residents.
Exceptional customer service skills focused on resident retention and satisfaction.
Experience working with individuals experiencing mental health challenges, substance use, poverty, long‑term homelessness, and trauma is a plus.
Ability to multi‑task, prioritize, adapt, and work effectively in a fast‑paced environment.
Demonstrated organization and compilation of information for accurate reporting and regulatory compliance.
Commitment to Aeon’s mission, learning, and participation in diversity, equity, and inclusion efforts.
Solid work ethic, good judgment, and ability to execute a wide‑ranging workload in a fast‑paced environment.
Physical Requirements
Ability to lift up to 10 lbs.
Ability to reach above and below shoulder height.
Ability to sit and stand for extended periods.
Ability to conduct property tours and inspections, including walking multiple floors and uneven surfaces.
Ability to file documents and enter data for extended periods.
Ability to work in varying external weather conditions.
Compensation, Hours & Location The pay range is $24‑$27 per hour depending on experience. Aeon offers a comprehensive benefits package that includes medical, dental, vision, life insurance, short‑term and long‑term disability, retirement plan, generous paid time off, and an employee assistance program. This full‑time position follows a Monday‑Friday schedule from 8:30 AM to 5:00 PM. Flexibility may be required for resident events, community activities, meetings, or other responsibilities. The role is in‑person at The Crest with occasional work at Aeon’s Central Office or other properties as needed.
If you are interested, apply at https://aeonmn.applicantpro.com/jobs/3992188. The position is open until filled. Aeon values a diverse work environment. Individuals with disabilities, BIPOC communities, LGBTQ+ community, and people from underrepresented communities are strongly encouraged to apply.
Aeon is an Equal Opportunity / affirmative action employer. Employees and residents are encouraged to apply.
#J-18808-Ljbffr