We are a well-establishedauto title loan companywith over 17 years of experience serving communities across South Florida. Our mission is to provide accessible, honest, and reliable financial solutions to individuals by offering secured loans based on vehicle equity. We pride ourselves on operating with integrity, professionalism, and a commitment to exceptional customer service.
We are currently seeking a Bilingual Loan Agent Site to join our dedicated team. This role is ideal for individuals who are motivated, detail-oriented, and customer-focused, with the ability to manage client interactions efficiently in both English and Spanish.
Position Summary As a Loan Agent Site, you will be responsible for guiding clients through the loan application and approval process, managing communications, and ensuring a seamless customer experience. You will play a critical role in the success of the branch by helping clients access the funds they need while maintaining compliance and company standards.
Key Responsibilities
Provide professional and courteous service to all customers in English and Spanish
Assist clients throughout the loan application, renewal, and prequalification process
Manage inbound and outbound calls, follow up with leads, and maintain timely communication
Support underwriting processes and prepare loan documentationSchedule customer appointments and assist with logistics such as GPS installations
Maintain accurate records and data entry within the CRM system
Resolve customer concerns and inquiries promptly and professionally
Coordinate with internal departments to improve processes and ensure compliance
Qualifications
Bilingual fluency
in Spanish and English – required
1–2 years of experience
in customer service, sales, or a financial services-related role
Strong communication and interpersonal skills
Ability to multitask, prioritize, and manage time effectively
High school diploma or GED – required
Previous experience with CRM platforms and loan processing – preferred
What We Offer
Attractive commission structure
based on performance and loan closings
Paid Time Off (vacation, sick leave, and discretionary days)
Ongoing training and professional development opportunities
A collaborative, inclusive, and professional work environment
Stability within a reputable and growing organization
If you are a reliable, bilingual professional who is eager to grow within the financial services industry and make a meaningful impact, we encourage you toapply today.
We are proud to be an equal opportunity employer and welcome candidates from all backgrounds to join our team.
#J-18808-Ljbffr
We are currently seeking a Bilingual Loan Agent Site to join our dedicated team. This role is ideal for individuals who are motivated, detail-oriented, and customer-focused, with the ability to manage client interactions efficiently in both English and Spanish.
Position Summary As a Loan Agent Site, you will be responsible for guiding clients through the loan application and approval process, managing communications, and ensuring a seamless customer experience. You will play a critical role in the success of the branch by helping clients access the funds they need while maintaining compliance and company standards.
Key Responsibilities
Provide professional and courteous service to all customers in English and Spanish
Assist clients throughout the loan application, renewal, and prequalification process
Manage inbound and outbound calls, follow up with leads, and maintain timely communication
Support underwriting processes and prepare loan documentationSchedule customer appointments and assist with logistics such as GPS installations
Maintain accurate records and data entry within the CRM system
Resolve customer concerns and inquiries promptly and professionally
Coordinate with internal departments to improve processes and ensure compliance
Qualifications
Bilingual fluency
in Spanish and English – required
1–2 years of experience
in customer service, sales, or a financial services-related role
Strong communication and interpersonal skills
Ability to multitask, prioritize, and manage time effectively
High school diploma or GED – required
Previous experience with CRM platforms and loan processing – preferred
What We Offer
Attractive commission structure
based on performance and loan closings
Paid Time Off (vacation, sick leave, and discretionary days)
Ongoing training and professional development opportunities
A collaborative, inclusive, and professional work environment
Stability within a reputable and growing organization
If you are a reliable, bilingual professional who is eager to grow within the financial services industry and make a meaningful impact, we encourage you toapply today.
We are proud to be an equal opportunity employer and welcome candidates from all backgrounds to join our team.
#J-18808-Ljbffr