Overview
Job Title:
Leasing Manager
Salary:
$20 to $24 per hour
Avenue5 Residential invites you to bring your ideas, development, and experience. We take care of you so you can take care of our residents, properties and clients. Property management is our business, but people are our passion. Our benefits take a holistic approach to care for your mind and body.
Physical wellness:
Medical, dental, vision, and mental health coverage options.
Financial wellness:
Competitive pay plus basic life insurance and matching 401K contributions.
Mental and emotional wellness:
Generous time-off plan includes 10 paid holidays including a community service day and your birthday.
Perks and more:
Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program.
Responsibilities
Oversee activities related to apartment rentals, move-ins and move-outs, and lease renewals.
Market and interact directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction.
Focus on the needs of others by listening, understanding, and showing empathy and respect.
Conduct training, facilitate regular meetings, and coach leasing consultants to obtain optimal performance.
Generate and handle traffic, qualify prospective residents, lease apartments, prepare lease documentation, and complete move-in paperwork and processes.
Review lease applications for accuracy and ensure payment collection before forwarding to the property manager for approval.
Conduct outside marketing and employer outreach and review Internet and marketing ads.
May perform marketing functions such as identifying target markets, developing and implementing marketing plans, and coordinating, qualifying, and updating advertisements.
Maintain accurate and detailed traffic records in the computer.
Assist with translating phone traffic into scheduled appointments for property tours.
Provide follow-up with prospective residents via phone, mail, or email.
Orient prospective and current residents to the property.
Process renewal paperwork and ensure delivery to current residents monthly.
Create and maintain resident files, including reviewing move-in paperwork with new residents.
Ensure open and close procedures are completed daily and model apartments are tour-ready.
Coordinate move-in/out schedules with the maintenance team and inspect apartments prior to move-ins.
Assist with processing work orders for residents and ensure timely completion.
Shop competitors and complete weekly market surveys.
Assist with planning and implementing resident activities to increase retention.
Ensure excellent customer service to residents and promote a quality living experience.
May assist with planning resident activities to increase retention and promote positive relationships during tenancy.
Assist with managing resident issues, including neighbor disputes.
Inspect buildings and grounds to ensure safety and cleanliness, and alert maintenance to repairs.
Comply with company policies, health and safety rules, and applicable laws.
Other duties as assigned.
Education And Experience
High school diploma is required.
Minimum of one year of residential leasing and/or management experience is required.
Prior experience with a revenue management system is required.
Prior experience with Yardi or another equivalent property management system is required.
Prior experience with customer reputation management tools is required.
Skills And Requirements
Excellent customer service and interpersonal skills with the ability to relate to others.
Basic knowledge of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
Strong interpersonal skills to effectively and sensitively communicate with all levels of management.
Confidential matter handling; ability to work independently in a fast-paced environment with urgency.
Ability to relay technical concerns with detail quickly and accurately.
Proficiency in reading, writing, and speaking English.
Ability to use general office equipment (telephone, fax, printer, copier, key track system).
Strong organizational and time-management skills.
Ability to cope with and defuse difficult situations.
Valid driver’s license, clean driving record, and current auto insurance is required.
Must comply with safety requirements.
Complete and pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.
Our Core Beliefs
Put people and partnerships first
Empower associates
Focus on solutions
Champion ideas that accelerate success
Deliver proof over promises
Experience Our Award Winning Culture
Top 15 national finalist on the Best Places to Work Multifamily
Certified as a Great Place to Work since 2017
Listed as one of the Best Workplaces in Real Estate
Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal
Ranked 8 on the 2024 NMHC Top 50 Managers List
We’re a fast-growing property management company with new opportunities daily. Search open positions to find your next adventure. If you don’t see anything today, keep checking. Tomorrow, you may find your dream job.
#J-18808-Ljbffr
Leasing Manager
Salary:
$20 to $24 per hour
Avenue5 Residential invites you to bring your ideas, development, and experience. We take care of you so you can take care of our residents, properties and clients. Property management is our business, but people are our passion. Our benefits take a holistic approach to care for your mind and body.
Physical wellness:
Medical, dental, vision, and mental health coverage options.
Financial wellness:
Competitive pay plus basic life insurance and matching 401K contributions.
Mental and emotional wellness:
Generous time-off plan includes 10 paid holidays including a community service day and your birthday.
Perks and more:
Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program.
Responsibilities
Oversee activities related to apartment rentals, move-ins and move-outs, and lease renewals.
Market and interact directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction.
Focus on the needs of others by listening, understanding, and showing empathy and respect.
Conduct training, facilitate regular meetings, and coach leasing consultants to obtain optimal performance.
Generate and handle traffic, qualify prospective residents, lease apartments, prepare lease documentation, and complete move-in paperwork and processes.
Review lease applications for accuracy and ensure payment collection before forwarding to the property manager for approval.
Conduct outside marketing and employer outreach and review Internet and marketing ads.
May perform marketing functions such as identifying target markets, developing and implementing marketing plans, and coordinating, qualifying, and updating advertisements.
Maintain accurate and detailed traffic records in the computer.
Assist with translating phone traffic into scheduled appointments for property tours.
Provide follow-up with prospective residents via phone, mail, or email.
Orient prospective and current residents to the property.
Process renewal paperwork and ensure delivery to current residents monthly.
Create and maintain resident files, including reviewing move-in paperwork with new residents.
Ensure open and close procedures are completed daily and model apartments are tour-ready.
Coordinate move-in/out schedules with the maintenance team and inspect apartments prior to move-ins.
Assist with processing work orders for residents and ensure timely completion.
Shop competitors and complete weekly market surveys.
Assist with planning and implementing resident activities to increase retention.
Ensure excellent customer service to residents and promote a quality living experience.
May assist with planning resident activities to increase retention and promote positive relationships during tenancy.
Assist with managing resident issues, including neighbor disputes.
Inspect buildings and grounds to ensure safety and cleanliness, and alert maintenance to repairs.
Comply with company policies, health and safety rules, and applicable laws.
Other duties as assigned.
Education And Experience
High school diploma is required.
Minimum of one year of residential leasing and/or management experience is required.
Prior experience with a revenue management system is required.
Prior experience with Yardi or another equivalent property management system is required.
Prior experience with customer reputation management tools is required.
Skills And Requirements
Excellent customer service and interpersonal skills with the ability to relate to others.
Basic knowledge of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
Strong interpersonal skills to effectively and sensitively communicate with all levels of management.
Confidential matter handling; ability to work independently in a fast-paced environment with urgency.
Ability to relay technical concerns with detail quickly and accurately.
Proficiency in reading, writing, and speaking English.
Ability to use general office equipment (telephone, fax, printer, copier, key track system).
Strong organizational and time-management skills.
Ability to cope with and defuse difficult situations.
Valid driver’s license, clean driving record, and current auto insurance is required.
Must comply with safety requirements.
Complete and pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.
Our Core Beliefs
Put people and partnerships first
Empower associates
Focus on solutions
Champion ideas that accelerate success
Deliver proof over promises
Experience Our Award Winning Culture
Top 15 national finalist on the Best Places to Work Multifamily
Certified as a Great Place to Work since 2017
Listed as one of the Best Workplaces in Real Estate
Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal
Ranked 8 on the 2024 NMHC Top 50 Managers List
We’re a fast-growing property management company with new opportunities daily. Search open positions to find your next adventure. If you don’t see anything today, keep checking. Tomorrow, you may find your dream job.
#J-18808-Ljbffr