A leading AI platform provider in New York is seeking a Customer Success Manager to oversee high-value enterprise accounts. This role focuses on building executive relationships, ensuring value delivery, and developing effective customer success processes. The ideal candidate has over 5 years of experience in a B2B SaaS environment, excels in using AI tools, and possesses a track record of driving customer retention. This position requires a hands-on approach, creativity, and a strong sense of ownership in achieving customer success.
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