U.S. Oncology Key Account Manager – Mid-South
Merck, Nashville, Tennessee, United States, 37247
Job Description
The U.S. Oncology Key Account Manager is the main point of contact for our Company with large Oncology group practices and integrated delivery networks that focus on Oncology. They play a crucial role in establishing our Company as an industry leader, supporting healthcare partners and providers, improving patient health outcomes, and becoming a trusted resource.
Primary Activities & Responsibilities Leadership
Builds and maintains trust with colleagues, stakeholders, and customers through effective communication, integration, and collaboration.
Ability to lead through challenging and ambiguous situations while ensuring deadlines and objectives are met, by effectively prioritizing tasks based on urgency, impact, and resource availability.
Ability to influence others and lead without authority during complex situations, fostering collaborative problem‑solving and reaching consensus. Experience navigating diverse teams or stakeholders to achieve common goals.
Clinical Proficiency
Understands applicable product portfolio to provide approved disease and product information to key decision makers and stakeholders within account(s).
Leads the company’s efforts to maximize appropriate utilization of its portfolio while bringing resources to customers that contribute to better outcomes for patients.
Understanding of external quality initiatives with the ability to clearly align and tailor response to customer’s needs using approved company resources and messages.
Understands all aspects of treatment decision factors, including knowledge of pathways, protocols, sites of care, guidelines or quality initiatives.
Business Acumen
Utilizes internal data and data analytics to understand account performance and identify opportunities for appropriate engagement.
Knowledge of account ecosystem and current emerging market and business trends impacting assigned accounts. Develops and pulls through a coordinated and longitudinal account plan.
Deep understanding of the unique dynamics of the B2B market, including factors that influence buying decisions such as competitive landscape, industry trends, and economic conditions. Ability to utilize approved messages and resources with appropriate healthcare business partners across the account.
Coordinates across a network of local account teams to ensure contract pull-through and address local requests for contract terms or conditions.
Operational / Account Management
Establishes a strategic approach to the account in alignment with approved guidance from the marketing teams. Aligns brand strategy and tactics with customer needs and business objectives to improve patient health outcomes.
Builds trust and relationships with key decision makers and stakeholders and influencers to understand their objectives, goals, and challenges. Identifies approved resources that align with the customer’s needs. Develops a thorough understanding of all entry access points and knowledge of stakeholders who influence and operationalize access for the entire enterprise.
Uses approved tools to capture, share and appropriately communicate internally about the customer.
Qualifications Minimum Requirements
Bachelor’s Degree or a minimum of high school diploma with at least 4 years of relevant work experience (professional sales, marketing, military, or health‑science field).
Minimum of 2 years of relevant experience in healthcare, life sciences industry, sales, account management or managed care.
Ability to travel ~50%.
Valid driver’s license.
Ability to build and develop meaningful customer relationships with senior healthcare executives and key opinion leaders.
Demonstrated financial acumen with ability to communicate value proposition and negotiate, if applicable.
Strong understanding of healthcare ecosystem.
Excellent interpersonal and communication skills, internally and externally, with ability to interact with individuals from a variety of cultures and disciplines.
Strong leadership skills and ability to collaborate in cross‑functional, matrix organizations.
Preferred
Advanced degree.
Local market relationships and customer knowledge.
Current account management experience in large oncology group practices and integrated delivery networks that focus on oncology.
Required Skills Account Management, Biopharmaceuticals, Brand Strategy, Clinical Studies, Collaborative Leadership, Communication, Confidential Data Handling, Contract Management, Customer Experience Management, Data Analysis, Financial Acumen, Healthcare Business, Hematology, Immunotherapy, Interpersonal Relationships, Leadership, Life Science, Marketing Capabilities, Oncology, Oncology Marketing, Operational Delivery, Product Knowledge, Quality Initiatives, Quality Standards.
US & Puerto Rico Residents Only Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please request an accommodation during the application or hiring process if needed.
ER E E O As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights, EEOC GINA Supplement, and other relevant resources.
U.S. Hybrid Work Model Effective September 5, 2023, employees in office‑based positions in the U.S. will be working a hybrid model consisting of three total days on‑site per week (Monday‑Thursday). Friday is designated as a remote‑working day unless business critical tasks require an on‑site presence. This hybrid model does not apply to field‑based positions or positions at company sites. Remote work is available for positions designated as “remote.”
Salary Range $190,800.00 – $300,300.00 — the range we in good faith expect to pay for this role at the time of posting.
Benefits We offer a comprehensive package of benefits, including medical, dental, vision, retirement benefits such as 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.
Apply You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
Additional Eligibility Statements San Francisco residents: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance.
Los Angeles residents: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
Recruiter & Recruitment Firm Information Merck & Co., Inc. does not accept unsolicited assistance from search firms without a valid written agreement. CVs or resumes submitted by search firms without such an agreement will be deemed the sole property of the company.
Job Posting Details Requisition ID: R385514
Job posting ends on 02/28/2026. The posting is effective until 11:59:59 PM on the day BEFORE the listed job posting end date.
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Primary Activities & Responsibilities Leadership
Builds and maintains trust with colleagues, stakeholders, and customers through effective communication, integration, and collaboration.
Ability to lead through challenging and ambiguous situations while ensuring deadlines and objectives are met, by effectively prioritizing tasks based on urgency, impact, and resource availability.
Ability to influence others and lead without authority during complex situations, fostering collaborative problem‑solving and reaching consensus. Experience navigating diverse teams or stakeholders to achieve common goals.
Clinical Proficiency
Understands applicable product portfolio to provide approved disease and product information to key decision makers and stakeholders within account(s).
Leads the company’s efforts to maximize appropriate utilization of its portfolio while bringing resources to customers that contribute to better outcomes for patients.
Understanding of external quality initiatives with the ability to clearly align and tailor response to customer’s needs using approved company resources and messages.
Understands all aspects of treatment decision factors, including knowledge of pathways, protocols, sites of care, guidelines or quality initiatives.
Business Acumen
Utilizes internal data and data analytics to understand account performance and identify opportunities for appropriate engagement.
Knowledge of account ecosystem and current emerging market and business trends impacting assigned accounts. Develops and pulls through a coordinated and longitudinal account plan.
Deep understanding of the unique dynamics of the B2B market, including factors that influence buying decisions such as competitive landscape, industry trends, and economic conditions. Ability to utilize approved messages and resources with appropriate healthcare business partners across the account.
Coordinates across a network of local account teams to ensure contract pull-through and address local requests for contract terms or conditions.
Operational / Account Management
Establishes a strategic approach to the account in alignment with approved guidance from the marketing teams. Aligns brand strategy and tactics with customer needs and business objectives to improve patient health outcomes.
Builds trust and relationships with key decision makers and stakeholders and influencers to understand their objectives, goals, and challenges. Identifies approved resources that align with the customer’s needs. Develops a thorough understanding of all entry access points and knowledge of stakeholders who influence and operationalize access for the entire enterprise.
Uses approved tools to capture, share and appropriately communicate internally about the customer.
Qualifications Minimum Requirements
Bachelor’s Degree or a minimum of high school diploma with at least 4 years of relevant work experience (professional sales, marketing, military, or health‑science field).
Minimum of 2 years of relevant experience in healthcare, life sciences industry, sales, account management or managed care.
Ability to travel ~50%.
Valid driver’s license.
Ability to build and develop meaningful customer relationships with senior healthcare executives and key opinion leaders.
Demonstrated financial acumen with ability to communicate value proposition and negotiate, if applicable.
Strong understanding of healthcare ecosystem.
Excellent interpersonal and communication skills, internally and externally, with ability to interact with individuals from a variety of cultures and disciplines.
Strong leadership skills and ability to collaborate in cross‑functional, matrix organizations.
Preferred
Advanced degree.
Local market relationships and customer knowledge.
Current account management experience in large oncology group practices and integrated delivery networks that focus on oncology.
Required Skills Account Management, Biopharmaceuticals, Brand Strategy, Clinical Studies, Collaborative Leadership, Communication, Confidential Data Handling, Contract Management, Customer Experience Management, Data Analysis, Financial Acumen, Healthcare Business, Hematology, Immunotherapy, Interpersonal Relationships, Leadership, Life Science, Marketing Capabilities, Oncology, Oncology Marketing, Operational Delivery, Product Knowledge, Quality Initiatives, Quality Standards.
US & Puerto Rico Residents Only Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please request an accommodation during the application or hiring process if needed.
ER E E O As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights, EEOC GINA Supplement, and other relevant resources.
U.S. Hybrid Work Model Effective September 5, 2023, employees in office‑based positions in the U.S. will be working a hybrid model consisting of three total days on‑site per week (Monday‑Thursday). Friday is designated as a remote‑working day unless business critical tasks require an on‑site presence. This hybrid model does not apply to field‑based positions or positions at company sites. Remote work is available for positions designated as “remote.”
Salary Range $190,800.00 – $300,300.00 — the range we in good faith expect to pay for this role at the time of posting.
Benefits We offer a comprehensive package of benefits, including medical, dental, vision, retirement benefits such as 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.
Apply You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
Additional Eligibility Statements San Francisco residents: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance.
Los Angeles residents: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
Recruiter & Recruitment Firm Information Merck & Co., Inc. does not accept unsolicited assistance from search firms without a valid written agreement. CVs or resumes submitted by search firms without such an agreement will be deemed the sole property of the company.
Job Posting Details Requisition ID: R385514
Job posting ends on 02/28/2026. The posting is effective until 11:59:59 PM on the day BEFORE the listed job posting end date.
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