UniVista Insurance has been providing affordable and innovative insurance solutions in South Florida for over a decade. Specializing in a wide range of insurance products, including auto, home, commercial property, life, health, and annuities, the company is dedicated to helping customers protect their lives and plan for the future. Known for its personalized service, quality protection, and customer-centered approach, UniVista has established itself as a trusted leader in Florida’s insurance industry and is now expanding to Texas. Additionally, the company actively supports its community by collaborating with non-profit organizations to assist those in need.
Role Description This is a full-time, on-site role for a Customer Service Representative based in McAllen, TX. The Customer Service Representative will handle customer inquiries, provide support and advice on insurance products, and ensure a positive customer experience. Responsibilities include maintaining high levels of customer satisfaction, resolving customer issues efficiently, and contributing to building lasting relationships with clients through excellent service.
Qualifications
Strong skills in Customer Service, Customer Support, and Customer Satisfaction
Experience in delivering exceptional Customer Experience and managing customer concerns
Excellent communication and interpersonal skills
Ability to work efficiently in a high-energy, fast-paced environment
Proficiency in using customer relationship management (CRM) tools is a plus
Bilingual capabilities (e.g., English and Spanish) are highly desirable
High school diploma or equivalent; higher education is a plus
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Role Description This is a full-time, on-site role for a Customer Service Representative based in McAllen, TX. The Customer Service Representative will handle customer inquiries, provide support and advice on insurance products, and ensure a positive customer experience. Responsibilities include maintaining high levels of customer satisfaction, resolving customer issues efficiently, and contributing to building lasting relationships with clients through excellent service.
Qualifications
Strong skills in Customer Service, Customer Support, and Customer Satisfaction
Experience in delivering exceptional Customer Experience and managing customer concerns
Excellent communication and interpersonal skills
Ability to work efficiently in a high-energy, fast-paced environment
Proficiency in using customer relationship management (CRM) tools is a plus
Bilingual capabilities (e.g., English and Spanish) are highly desirable
High school diploma or equivalent; higher education is a plus
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