Customer Service Representative New Original Triad - Greensboro, NC
Guild Garage Group, Greensboro, North Carolina, us, 27497
Do You Thrive on Helping Others, Solving Problems, and Being Part of a Winning Team?
Let’s Talk. Your Future Starts Here!
At
Original Triad Door Co. , we’re more than just a small business—we’re a close-knit team with
BIG goals
and
even bigger opportunities . If you're someone who loves working with people, enjoys solving challenges, and shines in a team-driven environment, we want you on our side.
What You’ll Be Doing:
Deliver top‑notch service with a positive, empathetic, and professional approach.
Handle a high volume of calls with confidence and efficiency.
Work across multiple channels (email, chat, phone) to solve problems and provide updates.
Think on your feet, research solutions, and provide helpful, friendly responses.
Keep accurate records of customer interactions and transactions.
Recognize opportunities to recommend additional services that benefit the customer.
Work closely with technicians and team members to ensure seamless service.
Learn our services inside and out—becoming a go‑to expert.
What We’re Looking For:
1+ year in a customer service role (bonus points if it’s in home services or tech!)
Excellent communication and active listening skills.
Strong organization, time management, and multitasking abilities.
Friendly, adaptable, and calm under pressure.
Familiarity with ServiceTitan is a
big plus
(but not required—we’ll train you!).
A team player who’s excited about growth and making a real impact.
High school diploma or equivalent.
Why You’ll Love It Here:
Team‑first culture
where your contributions matter.
Opportunities for advancement —we love to promote from within!
Respect, recognition, and rewards
for hard work and dedication.
Hands‑on training and mentorship
to help you shine.
A chance to build a career with a
growing, respected local company .
Benefits
Health, Vision, Dental, PTO, Holidays, 401k and matching
Employee Discount
Employee Referral
World‑class family of residential services brands with heavy training investment
Growth opportunities to take on more responsibilities and develop into senior roles
Location:
Greensboro, NC office
Pay Range:
$16 - $18 USD
Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Original Triad Door Co. may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
All candidates are required to undergo pre‑employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.
*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.
#J-18808-Ljbffr
Let’s Talk. Your Future Starts Here!
At
Original Triad Door Co. , we’re more than just a small business—we’re a close-knit team with
BIG goals
and
even bigger opportunities . If you're someone who loves working with people, enjoys solving challenges, and shines in a team-driven environment, we want you on our side.
What You’ll Be Doing:
Deliver top‑notch service with a positive, empathetic, and professional approach.
Handle a high volume of calls with confidence and efficiency.
Work across multiple channels (email, chat, phone) to solve problems and provide updates.
Think on your feet, research solutions, and provide helpful, friendly responses.
Keep accurate records of customer interactions and transactions.
Recognize opportunities to recommend additional services that benefit the customer.
Work closely with technicians and team members to ensure seamless service.
Learn our services inside and out—becoming a go‑to expert.
What We’re Looking For:
1+ year in a customer service role (bonus points if it’s in home services or tech!)
Excellent communication and active listening skills.
Strong organization, time management, and multitasking abilities.
Friendly, adaptable, and calm under pressure.
Familiarity with ServiceTitan is a
big plus
(but not required—we’ll train you!).
A team player who’s excited about growth and making a real impact.
High school diploma or equivalent.
Why You’ll Love It Here:
Team‑first culture
where your contributions matter.
Opportunities for advancement —we love to promote from within!
Respect, recognition, and rewards
for hard work and dedication.
Hands‑on training and mentorship
to help you shine.
A chance to build a career with a
growing, respected local company .
Benefits
Health, Vision, Dental, PTO, Holidays, 401k and matching
Employee Discount
Employee Referral
World‑class family of residential services brands with heavy training investment
Growth opportunities to take on more responsibilities and develop into senior roles
Location:
Greensboro, NC office
Pay Range:
$16 - $18 USD
Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Original Triad Door Co. may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
All candidates are required to undergo pre‑employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.
*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.
#J-18808-Ljbffr