As the leading end-to-end investment platform for single‑family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting‑edge technology that transforms the way they do it.
How it’s going (and growing) With a talented team of 750+ Roofsters, our collaborative, can‑do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of
Stessa
(financial and asset management software),
RentPrep
(tenant screening and placement service for landlords), and
Mynd
(property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in
Casago
(short‑term rental management services), expanding our platform to support both long‑term and short‑term rental investment services.
About the Role The role of the
Assistant Property Manager
is to provide excellent service to our investors. You will become intimately familiar with the unique operating procedures of your portfolio, execute at the highest level and ensure that the portfolio is performing optimally. You are a high performer and will manage the resolution of complex and ever‑changing challenges while accurately managing expectations. Adaptability, high attention to detail and impeccable communication are a given. Your portfolio will grow rapidly and across state lines and it’s incumbent upon you to exercise extreme ownership in all areas of the business, including leasing, R&M, resident services, and accounting to ensure everything goes smoothly. You will work collaboratively with, and act as a liaison between, the investor and the rest of the Roofstock organization, partnering with other departments and product as needed. This role has the support of the entire Roofstock team and is critical to our growth strategy.
Responsibilities
Manage a portfolio in accordance with investors’ changing goals and objectives
Provide excellent customer service at all times to our investors
Resolve complex problems as they arise and permanently resolve the underlying issues to prevent them from happening again, all while appropriately managing the expectations of investors
Systematically assess, organize, schedule and execute tasks by leveraging proprietary technology and our centralized teams of excellence
Proactively create tasks for Roofstock team members and follow up to ensure satisfactory completion
Build strong virtual relationships with all other Roofstock departments
Enthusiastically embrace innovation by testing software, processes and organizational changes, while providing actionable feedback in the spirit of continuous improvement
Ability to discuss and cross‑sell Roofstock real estate products
You may oversee Onsite Managers, who live on the premise of any property with sixteen or more apartments and perform various tasks at the property
Assist investors with the purchase/sale of income properties
Serve as a company representative in eviction‑related court hearings when required. This includes in‑person appearances for contested cases, appeals, or by court or legal request to support case resolution and clarify property management actions
Qualifications
Must have an active Texas Real Estate License
Bachelor’s degree in business or related field, or equivalent experience
2+ years experience in residential or commercial property management, or real estate operations, required
Prior experience working directly with property ownership, a plus
Cost and revenue management experience, highly preferred
Tech savvy and experienced in working in a multitude of property management softwares
Excellent written and verbal communication skills
Self-driven and intrinsically motivated with the ability to prioritize and consistently meet deadlines
Thrives in a fast‑paced and startup environment
Location Dallas, Houston, Austin, or San Antonio, TX
Must be able to travel within the assigned area a minimum of 10% of the time
Travel may be required for training + off‑sites
Valid drivers license and a reliable source of transportation
Compensation $60,000 annual base salary
Pay Transparency Our compensation reflects several U.S. geographic markets. The base pay for this position represents the expected salary for this position. Ultimately, in determining your pay it will be based on several factors including location, job‑related knowledge, skills, experience and other job related factors. Roofstock is a total compensation company; the base salary is only part of our total compensation package.
Benefits
Generous PTO Policy
12 Paid Holidays
401k Program
Wellness and home office/cell phone subsidies
Robust health, dental, vision insurance, and more
Authorization to Work in the U.S. Authorization to work in the U.S. is a precondition of employment and we are unable to sponsor H1‑B Visas at this time.
Commitment to Equal Employment Opportunity The company provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, sex, gender, gender expression, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, marital status, sexual orientation, military or veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.
Voluntary Self‑Identification For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
Voluntary Self‑Identification of Disability We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress toward this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Disability Definitions
Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention‑deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury
Public Burden Statement According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
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How it’s going (and growing) With a talented team of 750+ Roofsters, our collaborative, can‑do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of
Stessa
(financial and asset management software),
RentPrep
(tenant screening and placement service for landlords), and
Mynd
(property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in
Casago
(short‑term rental management services), expanding our platform to support both long‑term and short‑term rental investment services.
About the Role The role of the
Assistant Property Manager
is to provide excellent service to our investors. You will become intimately familiar with the unique operating procedures of your portfolio, execute at the highest level and ensure that the portfolio is performing optimally. You are a high performer and will manage the resolution of complex and ever‑changing challenges while accurately managing expectations. Adaptability, high attention to detail and impeccable communication are a given. Your portfolio will grow rapidly and across state lines and it’s incumbent upon you to exercise extreme ownership in all areas of the business, including leasing, R&M, resident services, and accounting to ensure everything goes smoothly. You will work collaboratively with, and act as a liaison between, the investor and the rest of the Roofstock organization, partnering with other departments and product as needed. This role has the support of the entire Roofstock team and is critical to our growth strategy.
Responsibilities
Manage a portfolio in accordance with investors’ changing goals and objectives
Provide excellent customer service at all times to our investors
Resolve complex problems as they arise and permanently resolve the underlying issues to prevent them from happening again, all while appropriately managing the expectations of investors
Systematically assess, organize, schedule and execute tasks by leveraging proprietary technology and our centralized teams of excellence
Proactively create tasks for Roofstock team members and follow up to ensure satisfactory completion
Build strong virtual relationships with all other Roofstock departments
Enthusiastically embrace innovation by testing software, processes and organizational changes, while providing actionable feedback in the spirit of continuous improvement
Ability to discuss and cross‑sell Roofstock real estate products
You may oversee Onsite Managers, who live on the premise of any property with sixteen or more apartments and perform various tasks at the property
Assist investors with the purchase/sale of income properties
Serve as a company representative in eviction‑related court hearings when required. This includes in‑person appearances for contested cases, appeals, or by court or legal request to support case resolution and clarify property management actions
Qualifications
Must have an active Texas Real Estate License
Bachelor’s degree in business or related field, or equivalent experience
2+ years experience in residential or commercial property management, or real estate operations, required
Prior experience working directly with property ownership, a plus
Cost and revenue management experience, highly preferred
Tech savvy and experienced in working in a multitude of property management softwares
Excellent written and verbal communication skills
Self-driven and intrinsically motivated with the ability to prioritize and consistently meet deadlines
Thrives in a fast‑paced and startup environment
Location Dallas, Houston, Austin, or San Antonio, TX
Must be able to travel within the assigned area a minimum of 10% of the time
Travel may be required for training + off‑sites
Valid drivers license and a reliable source of transportation
Compensation $60,000 annual base salary
Pay Transparency Our compensation reflects several U.S. geographic markets. The base pay for this position represents the expected salary for this position. Ultimately, in determining your pay it will be based on several factors including location, job‑related knowledge, skills, experience and other job related factors. Roofstock is a total compensation company; the base salary is only part of our total compensation package.
Benefits
Generous PTO Policy
12 Paid Holidays
401k Program
Wellness and home office/cell phone subsidies
Robust health, dental, vision insurance, and more
Authorization to Work in the U.S. Authorization to work in the U.S. is a precondition of employment and we are unable to sponsor H1‑B Visas at this time.
Commitment to Equal Employment Opportunity The company provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, sex, gender, gender expression, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, marital status, sexual orientation, military or veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.
Voluntary Self‑Identification For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
Voluntary Self‑Identification of Disability We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress toward this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Disability Definitions
Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention‑deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury
Public Burden Statement According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr