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Customer Service Representative

Ultimate Staffing, Mission Viejo, California, us, 92690

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Overview Customer Service Specialist - $25/hr | Full-Time

Why You\'ll Love This Role You\'ll join a tight-knit team of three, supporting a well-established brand known for innovative products in the aesthetic/medical space. This is a role where you\'ll be trusted, supported, and busy in all the best ways - every day makes an impact.

Position Details

Pay:

$25/hour

Schedule:

Monday-Friday,

8:30 AM-5:30 PM

(onsite, not flexible)

Environment:

Collaborative, fast-moving, and highly customer-focused

Who We're Looking For

2+ years of office-based customer service experience required

Comfortable navigating and updating data in

Excel

Confident, articulate phone presence - you\'ll be speaking with customers all day

Degree not required

A Day in the Life

Handle 20-30 incoming calls per day

with a helpful, solution-oriented mindset

Support customers with order entry, product details, tracking updates, and general inquiries

Input orders accurately and efficiently while maintaining clean, organized data

Collaborate closely with your team of three to keep operations running smoothly

Communicate cross-functionally to ensure customers receive quick, clear, and accurate support

What Makes This Role Great

You\'ll be the voice of the brand - trusted to provide excellent service every time

Stable hours, a consistent workload, and a team that truly works together

Opportunity to grow in a company doing meaningful work in the aesthetic/medical field

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles\' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

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