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Sr Credit Specialist

Hawkins, Inc., Saint Paul, Minnesota, United States, 55199

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About Hawkins

Hawkins, Inc. is a formulator, manufacturer, blender, distributor, and sales agent for thousands of industrial chemicals and reagent grade laboratory chemicals sold to municipalities and businesses throughout the Central United States. Thousands across a variety of industries have depended on Hawkins for the chemical products they need since 1938.

Job Details Learn more about us at https://www.hawkinsinc.com/careers/.

About The Job The Senior Credit Specialist is responsible for analyzing and assessing the creditworthiness of customers using external credit risk management reports to determine appropriate credit limits, research account disputes and bill discrepancies, perform customer account reconciliation, respond to credit inquiries from external and internal customers, and identify delinquent accounts requiring external collection efforts. This position is responsible for leading process‑improvement initiatives that strengthen team effectiveness and for overseeing all credit‑related activities associated with new acquisitions.

Duties And Responsibilities

Credit Review and Analysis

Establish new customer accounts

Perform financial research to determine lines of credit

Prepare analysis of customers who exceed authorization limit and make recommendations to the Credit Manager

Review and release credit holds, and ensure there is department coverage at all times for credit holds

Collections/Accounts Receivable

Resolve billing discrepancies and initiate invoice corrections

Work with customers and/or sales agent on resolving outstanding balances

Perform collection activities as needed

Make recommendations to Credit Manager for doubtful accounts, debt write‑off and 3rd party collections

Reporting

Review, update and maintain all reporting

Maintain various department spreadsheets

Customer Record Maintenance

Enter new customer information into correct databases

Maintain customer information

Maintain sales tax information

Customer Service

Maintain strong working relationships with customers and internal departments

Respond to customers in a timely and professional manner

Complete customer vendor forms for manager approval

Respond to customer insurance requests

Support the

Train/mentor new employees to create consistent high‑quality output that meets our internal and external customer needs.

Provide backup coverage as needed for

Assist Manager with Department projects.

Facilitate as Team Lead for the Department.

Process Refinement

Work with Business Analyst on JD Edwards system updates, improvements, and error resolutions

Proactively identify and drive process improvements that increase efficiency and effectiveness to completion.

Acquisitions

Assist with all credit‑related aspects of new acquisitions.

Follow SOX procedures and controls, as well as corporate accounting

Responsible for ensuring that internal controls pertaining to processes as documented in the Company's Sarbanes‑Oxley documentation are adhered to. Any deviation from the documented controls should be reported to supervisor or another person in management.

About You

3+ years of credit/collections experience or related work experience

Strong analytical skills

Ability to work independently and as part of a team

Excellent oral and written communication skills

Organized and detail oriented

Ability to multitask and work well while meeting deadlines

JD Edwards software experience preferred

Demonstrated ability to effectively utilize Microsoft applications, strong excel skills

Attention to detail and follow through on all action items

Must be able to work collaboratively in a cross‑functional environment and ensure timely completion of

Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to talk or hear, walk, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

TRAVEL Travel not required

Expected Compensation $28‑32/hour (DOE) + 5% Bonus Eligibility

Hawkins offers eligible employees and their dependents comprehensive benefits, which includes medical, dental, vision, life insurance, LTD/STD and more. Other benefits for eligible employees include 401(k) match, Employee Stock Purchase program (ESPP), paid time off, and paid holidays.

For more information on Hawkins benefits, visit: https://www.hawkinsinc.com/careers/benefits/

Ref. 2026-254

All applications must be received online. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristics protected by law. Hawkins is a Drug Free workplace.

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