Customer Success Lead, B2B SaaS — San Francisco

A tech-driven insurance brokerage firm based in San Francisco is looking for a Customer Success representative to ensure clients derive maximum value from the platform. This role involves regular check-ins, proactive issue resolution, and gathering customer feedback for improvements. Candidates should have 2-4 years of experience in B2B customer management, preferably in a SaaS context, and enjoy helping clients succeed. The position offers an attractive equity package. #J-18808-Ljbffr