Responsibilities
Assistant Property Manager with experience supporting H‑E‑B shopping center operations through lease administration, tenant relations, financial coordination, and legal documentation. Proven ability to support Property Managers in managing retail portfolios, ensuring lease compliance, maintaining tenant relationships, and coordinating cross‑functional teams in a fast‑paced retail environment.
As an Assistant Property Manager, you will support our Shopping Center property management team in daily operations, assist in managing retail portfolios, and perform other related job functions.
Once you’re eligible, you’ll become an Owner in the company; we are looking for commitment, hard work, and a focus on quality and customer service.
Traits We Value
HEART FOR PEOPLE…
willingness to work as part of a team
HEAD FOR BUSINESS…
able to make decisions and problem solve with knowledge to identify and research solutions
PASSION FOR RESULTS…
adaptability to operate efficiently and professionally in a fast‑paced environment
Qualifications
Related degree or comparable formal training, certification, or work experience
Commercial Property Management experience
Excellent communication skills
Key Work Areas Administration
Supports daily activities for the Property Managers or Asset Managers, responsible for administrative and project‑related aspects for the Shopping Centers
Prepares default notices, non‑monetary, billback, AR letters, assignments/pylon sign agreements, LEMAs, and ROEs
Works with the Property Manager to maintain ADA and code compliance issues with tenants and inspectors
Able to multi‑task and maintain files/records efficiently
Analytics
Property fire compliance – ensures fire risers are inspected annually, works closely with fire vendors to request fire and sprinkler and maintains fire and sprinkler inspection reports, fire tags, riser room codes, fire monitoring and code lists and coordinates fire riser room repairs, etc.
Creates work orders in the SalesForce system
Additional Responsibilities
Assist with lockouts and surrender processes
Maintains key lockbox and list, SCD region listing
Financial Functions
Works with Property Manager on reconciliation of interior water accounts and trash reconciliations
Assists in AR – account receivable collections – communicate with tenant regarding unpaid rent and AR emails
Process check requests for – TI, security deposits, AR refunds, etc. and submit to PMs for final approval
Communicates with tenants regarding past‑due monetary balances by correspondence and phone calls/emails
Communicates with Property Accounting to research tenants’ account‑related questions; provides follow‑up to tenants
Collects and coordinates (from tenants) necessary TI paperwork to submit check requests to Property Accounting, tracks payment process through final payment to tenant
Tracks general liability insurance compliance for Shopping Center properties
Performs tenant adjustments to tax, CAM and insurance
Background Requirements
Related degree or comparable formal training, certification, or work experience
Commercial Property Management certificate or 2+ years of commercial property management experience
Skills and Abilities
Excellent verbal and written communication skills
Strong prioritization, organization, and multi‑tasking skills; attention to detail
Solid PC skills, including MS Office (Word, Excel), Yardi, Salesforce, and other programs required by the job
Good customer service skills
Ability to exercise judgment and reasoning
Ability to maintain highly confidential and sensitive data / info on a routine basis
Ability to remain flexible and adaptable
Self‑motivated, professional, and conscientious
Team player
Additional Competencies
Function in a fast‑paced, retail, office environment
Problem‑solve and make decisions for the best outcome for the company, property per our rules and regulations
#J-18808-Ljbffr
As an Assistant Property Manager, you will support our Shopping Center property management team in daily operations, assist in managing retail portfolios, and perform other related job functions.
Once you’re eligible, you’ll become an Owner in the company; we are looking for commitment, hard work, and a focus on quality and customer service.
Traits We Value
HEART FOR PEOPLE…
willingness to work as part of a team
HEAD FOR BUSINESS…
able to make decisions and problem solve with knowledge to identify and research solutions
PASSION FOR RESULTS…
adaptability to operate efficiently and professionally in a fast‑paced environment
Qualifications
Related degree or comparable formal training, certification, or work experience
Commercial Property Management experience
Excellent communication skills
Key Work Areas Administration
Supports daily activities for the Property Managers or Asset Managers, responsible for administrative and project‑related aspects for the Shopping Centers
Prepares default notices, non‑monetary, billback, AR letters, assignments/pylon sign agreements, LEMAs, and ROEs
Works with the Property Manager to maintain ADA and code compliance issues with tenants and inspectors
Able to multi‑task and maintain files/records efficiently
Analytics
Property fire compliance – ensures fire risers are inspected annually, works closely with fire vendors to request fire and sprinkler and maintains fire and sprinkler inspection reports, fire tags, riser room codes, fire monitoring and code lists and coordinates fire riser room repairs, etc.
Creates work orders in the SalesForce system
Additional Responsibilities
Assist with lockouts and surrender processes
Maintains key lockbox and list, SCD region listing
Financial Functions
Works with Property Manager on reconciliation of interior water accounts and trash reconciliations
Assists in AR – account receivable collections – communicate with tenant regarding unpaid rent and AR emails
Process check requests for – TI, security deposits, AR refunds, etc. and submit to PMs for final approval
Communicates with tenants regarding past‑due monetary balances by correspondence and phone calls/emails
Communicates with Property Accounting to research tenants’ account‑related questions; provides follow‑up to tenants
Collects and coordinates (from tenants) necessary TI paperwork to submit check requests to Property Accounting, tracks payment process through final payment to tenant
Tracks general liability insurance compliance for Shopping Center properties
Performs tenant adjustments to tax, CAM and insurance
Background Requirements
Related degree or comparable formal training, certification, or work experience
Commercial Property Management certificate or 2+ years of commercial property management experience
Skills and Abilities
Excellent verbal and written communication skills
Strong prioritization, organization, and multi‑tasking skills; attention to detail
Solid PC skills, including MS Office (Word, Excel), Yardi, Salesforce, and other programs required by the job
Good customer service skills
Ability to exercise judgment and reasoning
Ability to maintain highly confidential and sensitive data / info on a routine basis
Ability to remain flexible and adaptable
Self‑motivated, professional, and conscientious
Team player
Additional Competencies
Function in a fast‑paced, retail, office environment
Problem‑solve and make decisions for the best outcome for the company, property per our rules and regulations
#J-18808-Ljbffr