Job Overview
DEPARTMENT OF ECONOMIC SECURITY
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our mission is to strengthen individuals, families, and communities for a better quality of life.
Job Summary Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork.
des.az.gov ; or click
here
to view ‘Our DES’ video. Come Join the DES Team!
The Division of Developmental Disabilities (DDD), Human Resources Unit, located at 1789 West Jefferson Street, Phoenix, AZ 85007, is seeking an experienced and highly motivated Employee Relations (ER) Specialist. The role will provide communication, guidance and education regarding core and common Employee Relations, Operations, Human Resource policies, and possess a working knowledge of Talent Acquisition. The specialist will act as an independent, confidential resource providing analysis of facts, conclusions and recommendations while researching and evaluating complex and sensitive human resource related issues/cases.
Job Duties
Providing front‑line support in the prevention, investigation, resolution, and referral of ER problems, and recommending or taking appropriate actions to address concerns as needed.
Conducting on‑site internal investigations, often involving complex employment matters, and preparing comprehensive investigation reports with recommended findings.
Investigating employee, management and/or applicant complaints/issues concerning allegations of unequal treatment, discrimination, harassment and other violations of federal and state laws regarding HR personnel policy, program guidelines and records.
Delivering counsel and assistance to staff and all levels of management on ER issues.
Knowledge, Skills & Abilities (KSAs) Knowledge in
Federal and State laws, rules, regulations, policies and procedures related to Human Resources.
Arizona Department of Administration Personnel Rules, Americans with Disabilities Act, Health Insurance Portability and Accountability Act.
Current principles, practices and methods used in the administration of an HR program to include Employee Relations, Operations, Talent Acquisition and Classification & Compensation.
Administrative investigative techniques, interviewing techniques, and report writing/formatting.
Skilled in
Cultivating interpersonal relationships and establishing effective working relationships with a diverse group of staff and various levels of management, other state agencies, community resources, vendors, and the public.
Researching, collecting, and analyzing data and reports.
Effective oral and written communication, public speaking, investigative and interviewing techniques.
Establishing priorities and managing time amid conflicting needs.
Proficiency with Google, AZ360, case management software, performance management software, and various software to monitor and track HR actions.
Ability to
Analyze specific problem situations and determine acceptable solutions within the framework of laws, rules, and regulations.
Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and provide quality seamless customer service.
Collect and analyze data and report information, negotiate, and apply reason persuasively to resolve employee relations issues.
Monitor, track and follow‑up on action items and make independent decisions while maintaining confidentiality.
Work autonomously and as a team.
Interact with integrity and a high level of professionalism with all levels of staff and management.
Selective Preference(s)
Bachelor’s Degree in Human Resources or closely related field and two (2) years as an Intermediate Human Resources Analyst or five (5) years of equivalent experience at a human resources intermediate level.
Pre‑Employment Requirements
May require driving or the use of a vehicle as an essential function of the job to conduct State business. Must possess and retain a current, valid class‑appropriate driver’s license, complete all required training and pass all necessary driver’s license record checks.
Successfully pass background and reference checks.
All newly hired State employees must complete the Electronic Employment Eligibility Verification Program (E‑Verify).
Benefits
Affordable medical, dental, life, and short‑term disability insurance plans.
Participation in the Arizona State Retirement System (ASRS) and long‑term disability plans.
10 paid holidays per year.
Paid vacation and sick time.
Paid parental leave – up to 12 weeks per year paid leave for newborn or newly‑placed foster/adopted child.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work program.
Rideshare and public transit subsidy.
Career advancement & employee development opportunities.
Retirement State employees are required to participate in the Arizona State Retirement System (ASRS), the state‑sponsored retirement contribution plan and the Long‑Term Disability (LTD) program after a 27‑week waiting period. The ASRS defined benefit plan provides for life‑long income upon retirement. An optional voluntary deferred compensation program is also available.
Contact Us For questions about this career opportunity, please contact us at 480.589.4222 or email JDeserio@azdes.gov.
Equal Opportunity Employer The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480.589.4222. Requests should be made as early as possible to allow time to arrange the accommodation.
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Job Summary Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork.
des.az.gov ; or click
here
to view ‘Our DES’ video. Come Join the DES Team!
The Division of Developmental Disabilities (DDD), Human Resources Unit, located at 1789 West Jefferson Street, Phoenix, AZ 85007, is seeking an experienced and highly motivated Employee Relations (ER) Specialist. The role will provide communication, guidance and education regarding core and common Employee Relations, Operations, Human Resource policies, and possess a working knowledge of Talent Acquisition. The specialist will act as an independent, confidential resource providing analysis of facts, conclusions and recommendations while researching and evaluating complex and sensitive human resource related issues/cases.
Job Duties
Providing front‑line support in the prevention, investigation, resolution, and referral of ER problems, and recommending or taking appropriate actions to address concerns as needed.
Conducting on‑site internal investigations, often involving complex employment matters, and preparing comprehensive investigation reports with recommended findings.
Investigating employee, management and/or applicant complaints/issues concerning allegations of unequal treatment, discrimination, harassment and other violations of federal and state laws regarding HR personnel policy, program guidelines and records.
Delivering counsel and assistance to staff and all levels of management on ER issues.
Knowledge, Skills & Abilities (KSAs) Knowledge in
Federal and State laws, rules, regulations, policies and procedures related to Human Resources.
Arizona Department of Administration Personnel Rules, Americans with Disabilities Act, Health Insurance Portability and Accountability Act.
Current principles, practices and methods used in the administration of an HR program to include Employee Relations, Operations, Talent Acquisition and Classification & Compensation.
Administrative investigative techniques, interviewing techniques, and report writing/formatting.
Skilled in
Cultivating interpersonal relationships and establishing effective working relationships with a diverse group of staff and various levels of management, other state agencies, community resources, vendors, and the public.
Researching, collecting, and analyzing data and reports.
Effective oral and written communication, public speaking, investigative and interviewing techniques.
Establishing priorities and managing time amid conflicting needs.
Proficiency with Google, AZ360, case management software, performance management software, and various software to monitor and track HR actions.
Ability to
Analyze specific problem situations and determine acceptable solutions within the framework of laws, rules, and regulations.
Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and provide quality seamless customer service.
Collect and analyze data and report information, negotiate, and apply reason persuasively to resolve employee relations issues.
Monitor, track and follow‑up on action items and make independent decisions while maintaining confidentiality.
Work autonomously and as a team.
Interact with integrity and a high level of professionalism with all levels of staff and management.
Selective Preference(s)
Bachelor’s Degree in Human Resources or closely related field and two (2) years as an Intermediate Human Resources Analyst or five (5) years of equivalent experience at a human resources intermediate level.
Pre‑Employment Requirements
May require driving or the use of a vehicle as an essential function of the job to conduct State business. Must possess and retain a current, valid class‑appropriate driver’s license, complete all required training and pass all necessary driver’s license record checks.
Successfully pass background and reference checks.
All newly hired State employees must complete the Electronic Employment Eligibility Verification Program (E‑Verify).
Benefits
Affordable medical, dental, life, and short‑term disability insurance plans.
Participation in the Arizona State Retirement System (ASRS) and long‑term disability plans.
10 paid holidays per year.
Paid vacation and sick time.
Paid parental leave – up to 12 weeks per year paid leave for newborn or newly‑placed foster/adopted child.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work program.
Rideshare and public transit subsidy.
Career advancement & employee development opportunities.
Retirement State employees are required to participate in the Arizona State Retirement System (ASRS), the state‑sponsored retirement contribution plan and the Long‑Term Disability (LTD) program after a 27‑week waiting period. The ASRS defined benefit plan provides for life‑long income upon retirement. An optional voluntary deferred compensation program is also available.
Contact Us For questions about this career opportunity, please contact us at 480.589.4222 or email JDeserio@azdes.gov.
Equal Opportunity Employer The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480.589.4222. Requests should be made as early as possible to allow time to arrange the accommodation.
#J-18808-Ljbffr