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Spanish Bilingual Customer Service Reps - Work From Home - $16/Hr

TEKsystems, Phoenix, Arizona, United States, 85003

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Spanish Bilingual Customer Service Reps - Work From Home - $16/Hr life insurance, sick time, 401(k), retirement plan, remote work

United States, Arizona, Phoenix

Feb 24, 2026

*Join a third party Financial Services company as a Spanish Bilingual Customer Service Representative in a work from home setting!*

Job Description

Customer Service Representatives will be calling on auto leases and loans to customers who have inefficiencies in their insurance.

This could be due to it being cancelled, missing a payment, something missing in the document, etc.

The customer service rep will be calling the customer on behalf of the insurance (Capital One, GM, BMW, Audi, Credit Unions, etc.) to gather more information. Overall, they are assisting customers with problem resolutions to make sure all insurance requirements are met.

All informative calls, not sales or collections

14 calls an hour, 100% on the phones all day

Verify insurance with agents (for example if a deduction is too high).

Upload information to company's internal website.

Leave scripted messages when insurance agents don't answer the phone (based on client approved messages).

Main Position Details

Start: 3/09

Pay: $16.00/Hr

Training: First 3 weeks 8:30am-5:00pm CST, they will go through classroom training, shadowing, and handling calls with people listening in.

Schedule: Must be open for either of the options listed below:

Tuesday - Saturday 10:30am - 7:00pm CST

Location: 100% Remote

Duration: 3 Month Contract-to-hire

Qualifications

High School Diploma

1+ year of Customer service experience

Bilingual in Spanish & English

Ability to type 30 WPM

Comfort level that they WILL be on the phones all day long

Job Type & Location This is a Contract to Hire position based out of Phoenix, AZ.

Pay and Benefits

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type This is a fully remote position.

Application Deadline This position is anticipated to close on Mar 9, 2026.

Equal Opportunity Employer Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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