Senior Customer Solutions Specialist – Escalations

A regional financial institution is looking for a Customer Solution Representative to act as an escalation point for resolving complex customer and regulatory issues efficiently. The candidate should have 2 to 3 years in bank product service and strong written and verbal communication skills. Responsibilities include documenting communications, identifying solutions, and managing multiple customer issues to maintain high service quality. Benefits include medical coverage, dental, vision, and a 401(k) with a match. #J-18808-Ljbffr