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Remote Customer Resolution Lead (Mortgage Servicing)

Freedom Mortgage, Moorestown, New Jersey, United States

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A mortgage company in Moorestown Township is seeking a Customer Resolution Supervisor. This role involves managing high-risk loans and complex customer issues efficiently. The ideal candidate will have strong problem-solving skills, a deep operational knowledge of mortgage servicing, and the ability to work under pressure. Experience in handling customer disputes and understanding federal guidelines is essential. This position offers the opportunity to advocate for customers and prevent complaints through effective resolution. #J-18808-Ljbffr