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Owner Account Administrator (NJUS)

NetJets, Columbus, Ohio, United States, 43224

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Join the NetJets Team NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.

Purpose of Position The Owner Account Administrator is responsible for processing the set‑up of new and revised Owner accounts for an assigned region. The role reviews Owner account contracts to ensure sales language and data requirements are defined accurately and align with company guidelines and policies.

Tasks And Responsibilities

Reviews owner account contracts to ensure sales language and data requirements are defined accurately and align with company guidelines and policies, collaborates with Legal and Sales departments to resolve contractual discrepancies, and provides feedback to management and department liaisons.

Processes account set‑up for new and revised owner accounts for the assigned region, creates supporting documents and billing packets in compliance with contractual agreements, and ensures all documents reflect contractual language and data accurately.

Manages ownership and/or leased intercompany contracts (e.g., renewals, reductions, lease terminations).

Effectively communicates with customers regarding account inquiries (contract changes, fee calculations, program hours) and partners with other department liaisons to triage problem resolution.

Prepares quality control reports, analyzes them to ensure contractual information is transferred accurately, generates ad‑hoc reports to determine transactional trends and compile monthly metrics, and works with Legal and Sales to resolve contract discrepancies and identify gaps.

Note It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.

Education Bachelor's in Business Administration or Finance

Certifications and Licenses None specified

Years Of Experience 2-4 years

Core Competencies

Service‑Oriented

Curiosity

Collaboration

Adaptability

Strives For Positive Results

Knowledge, Skills, Abilities And Other (KSAOs)

Understanding of basic invoicing practices, processes, and procedures

Knowledge of financial analysis, invoice statements, basic accounting practices

Knowledge of airline charter contract language related to invoice generation and/or accounts receivable (desired)

Solid verbal and written communication skills

Ability to build and manage professional relationships with external customers

Ability to partner with internal department liaisons to recommend and implement solutions

Proficiency in analyzing financial data to provide advice and make recommendations based on discrepancies and trends

Efficiency in operating personal computer and business software

Work in a normal office environment. Standard hours (8:00 a.m. – 5:00 p.m.); may be required to adjust hours as needed

How NetJets Supports You NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no‑cost options including Medical, Dental, and Vision benefits, with a robust network of nationwide providers. NetJets offers benefits so you can

LIVE WELL —a comprehensive package to support your Mind, Body, and Life.

Medical, Dental, and Vision

Healthcare Advocacy

Employee Assistance Program

Flexible Spending Accounts

Health Savings Account with annual employer contribution

Wellness Programs & Discounts

Paid Time Off

Parental Leave of Absence

Life and Accident Insurance

Voluntary benefits (financial protection plans)

401(k) plan, with 67% of every dollar you contribute matched by NetJets

Short and Long‑Term Disability

Legal Plan

Identity Theft Protection Plans

Pet Insurance

Family & Caregiving Support

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