Introduction
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape are at your fingertips. Here, you’re not just improving clients’ risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
Overview The Senior Claims Specialist administers information from clients by phone, email and fax in order to process insurance claims. This role works with clients, adjusters, and producers on claims status, problems, and questions. Additionally, it is responsible for managing claims, collaborating with insureds, and assisting with problem solving in conjunction with the Claims Manager/Team Leader. This position is fully remote supporting the Energy practice within GGB.
The Ideal Candidate
Highly attentive to detail and skilled in all technical and analytical aspects of claims.
Acknowledges that the role involves interacting with people in tough situations and has strong interpersonal skills and a customer‑service mindset.
Can take findings and communicate them in a written format with excellent grammar and tone.
How You’ll Make An Impact
Reports claims for clients and works directly with both insureds and claimants to identify new claims.
Reviews claim forms and related documents for completeness, calls or writes insured or other involved persons for missing information, and posts or attaches information to the claim file.
Follows up on claims to secure adjuster and claim numbers and updates claim reporting information for companies when necessary.
Follows up on claim acknowledgements and adjuster assignments for large claims as appropriate.
Serves as contact for adjusters and insureds for claims‑related issues.
Resolves coverage questions to provide the best possible claim outcomes for clients.
Prepares claims information for presentations as requested.
Resolves customer claim issues in coordination with the Claim Manager/Team Leader to reduce E&O exposure.
Manages complex claims and accounts.
Performs other duties as assigned.
About You
High school diploma and 5 years related claims experience required.
Good understanding of claims processing and the insurance brokerage business.
Licensing required.
Tech savvy; ability to learn multiple systems including Microsoft Office Suite and Agency Management software.
Preferred
Strong organization and communication skills.
Strong understanding of commercial insurance with the ability to read and interpret complex policies.
Experience in EPIC.
Knowledge or experience in Energy industry‑related claims.
Compensation And Benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to, previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary and great teams, we also offer a wide range of benefits.
Below are the
minimum core benefits
you’ll get; depending on your job level these benefits may improve:
Medical/dental/vision plans, which start from day one!
Life and accident insurance.
401(k) and Roth options.
Tax‑advantaged accounts (HSA, FSA).
Educational expense reimbursement.
Paid parental leave.
Other Benefits
Digital mental health services (Talkspace).
Flexible work hours (availability varies by office and job function).
Training programs.
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing.
Charitable matching gift program.
And more...
The benefits summary above applies to full‑time positions. If you are not applying for a full‑time position, details about benefits will be provided during the selection process.
We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements.
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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Overview The Senior Claims Specialist administers information from clients by phone, email and fax in order to process insurance claims. This role works with clients, adjusters, and producers on claims status, problems, and questions. Additionally, it is responsible for managing claims, collaborating with insureds, and assisting with problem solving in conjunction with the Claims Manager/Team Leader. This position is fully remote supporting the Energy practice within GGB.
The Ideal Candidate
Highly attentive to detail and skilled in all technical and analytical aspects of claims.
Acknowledges that the role involves interacting with people in tough situations and has strong interpersonal skills and a customer‑service mindset.
Can take findings and communicate them in a written format with excellent grammar and tone.
How You’ll Make An Impact
Reports claims for clients and works directly with both insureds and claimants to identify new claims.
Reviews claim forms and related documents for completeness, calls or writes insured or other involved persons for missing information, and posts or attaches information to the claim file.
Follows up on claims to secure adjuster and claim numbers and updates claim reporting information for companies when necessary.
Follows up on claim acknowledgements and adjuster assignments for large claims as appropriate.
Serves as contact for adjusters and insureds for claims‑related issues.
Resolves coverage questions to provide the best possible claim outcomes for clients.
Prepares claims information for presentations as requested.
Resolves customer claim issues in coordination with the Claim Manager/Team Leader to reduce E&O exposure.
Manages complex claims and accounts.
Performs other duties as assigned.
About You
High school diploma and 5 years related claims experience required.
Good understanding of claims processing and the insurance brokerage business.
Licensing required.
Tech savvy; ability to learn multiple systems including Microsoft Office Suite and Agency Management software.
Preferred
Strong organization and communication skills.
Strong understanding of commercial insurance with the ability to read and interpret complex policies.
Experience in EPIC.
Knowledge or experience in Energy industry‑related claims.
Compensation And Benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to, previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary and great teams, we also offer a wide range of benefits.
Below are the
minimum core benefits
you’ll get; depending on your job level these benefits may improve:
Medical/dental/vision plans, which start from day one!
Life and accident insurance.
401(k) and Roth options.
Tax‑advantaged accounts (HSA, FSA).
Educational expense reimbursement.
Paid parental leave.
Other Benefits
Digital mental health services (Talkspace).
Flexible work hours (availability varies by office and job function).
Training programs.
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing.
Charitable matching gift program.
And more...
The benefits summary above applies to full‑time positions. If you are not applying for a full‑time position, details about benefits will be provided during the selection process.
We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements.
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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