Sr. Commercial Marketing Manager - T-Fiber Customer Lifecycle and Revenue
T-Mobile, Frisco, Texas, United States, 75034
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!
Sr. Commercial Marketing Manager Job Responsibilities
Develop marketing strategies that increase T‑Fiber customer dedication and drive revenue growth.
Implement initiatives through go‑to‑market partnering with operations, supply chain, finance, messaging, product management, analytics, consumer insights, pricing and more. The role requires strong cross‑functional partnership across the enterprise to ensure detailed execution and an outstanding customer experience.
Own the development of business cases for strategic lifecycle and revenue initiatives.
Identify targeted opportunities based on segmentation of the customer base, competitive landscape, business performance and customer difficulties. Provide strategic recommendations on offers and programs to improve the customer experience and increase dedication.
Analyze consumer insights to find opportunities and advise strategic recommendations.
Develop succinct narratives for senior leadership showcasing data‑driven, customer‑centric strategic recommendations.
Also responsible for other duties/projects as assigned by business management as needed.
Education
Bachelor’s Degree or equivalent experience (Required)
Master’s/Advanced Degree (Preferred)
Work Experience
Marketing experience in Fiber Internet and telecommunications (required)
Finance experience in Fiber internet and telecommunications (preferred)
Business case development to support strategic recommendations (required)
Cross‑functional strategic leadership (required)
Analysis of customer, business and industry data to drive business performance (required)
Knowledge, Skills and Abilities
Knowledge of financial drivers, experience in leading return on investment objectives, ability to develop high‑level financial models and review quarterly forecasts and budgets (required)
Ability to lead planning cycle in fast‑paced and highly driven industry with collaborative approach (required)
Experience in defining and leading marketing strategies (required)
Strong communication skills by presentation, written and verbal methods; ability to synthesize large amounts of information into a cohesive story (required)
Strong understanding of internet, voice and data services (required)
Ability to influence, lead and mentor cross‑functional teams and foster new concepts and ideas (required)
Experience in defining and delivering go‑to‑market strategies (required)
Comfort with ambiguity and a dynamic work environment (required)
Licenses and Certifications
At least 18 years of age
Legally authorized to work in the United States
Travel Travel Required (Yes/No): Yes
DOT Regulated DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No
Base Pay Range Base Pay Range: $109,300 - $197,200 Corporate Bonus Target: 20%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non‑temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year‑end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ346760
Benefits At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part‑time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full‑time employees and about 2.5 weeks for new part‑time employees annually - paid parental and family leave, family building benefits, back‑up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short‑ and long‑term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long‑term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing! As part of the T‑Mobile team, you know the Un‑carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un‑carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1‑844‑873‑9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation related requests.
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Sr. Commercial Marketing Manager Job Responsibilities
Develop marketing strategies that increase T‑Fiber customer dedication and drive revenue growth.
Implement initiatives through go‑to‑market partnering with operations, supply chain, finance, messaging, product management, analytics, consumer insights, pricing and more. The role requires strong cross‑functional partnership across the enterprise to ensure detailed execution and an outstanding customer experience.
Own the development of business cases for strategic lifecycle and revenue initiatives.
Identify targeted opportunities based on segmentation of the customer base, competitive landscape, business performance and customer difficulties. Provide strategic recommendations on offers and programs to improve the customer experience and increase dedication.
Analyze consumer insights to find opportunities and advise strategic recommendations.
Develop succinct narratives for senior leadership showcasing data‑driven, customer‑centric strategic recommendations.
Also responsible for other duties/projects as assigned by business management as needed.
Education
Bachelor’s Degree or equivalent experience (Required)
Master’s/Advanced Degree (Preferred)
Work Experience
Marketing experience in Fiber Internet and telecommunications (required)
Finance experience in Fiber internet and telecommunications (preferred)
Business case development to support strategic recommendations (required)
Cross‑functional strategic leadership (required)
Analysis of customer, business and industry data to drive business performance (required)
Knowledge, Skills and Abilities
Knowledge of financial drivers, experience in leading return on investment objectives, ability to develop high‑level financial models and review quarterly forecasts and budgets (required)
Ability to lead planning cycle in fast‑paced and highly driven industry with collaborative approach (required)
Experience in defining and leading marketing strategies (required)
Strong communication skills by presentation, written and verbal methods; ability to synthesize large amounts of information into a cohesive story (required)
Strong understanding of internet, voice and data services (required)
Ability to influence, lead and mentor cross‑functional teams and foster new concepts and ideas (required)
Experience in defining and delivering go‑to‑market strategies (required)
Comfort with ambiguity and a dynamic work environment (required)
Licenses and Certifications
At least 18 years of age
Legally authorized to work in the United States
Travel Travel Required (Yes/No): Yes
DOT Regulated DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No
Base Pay Range Base Pay Range: $109,300 - $197,200 Corporate Bonus Target: 20%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non‑temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year‑end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ346760
Benefits At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part‑time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full‑time employees and about 2.5 weeks for new part‑time employees annually - paid parental and family leave, family building benefits, back‑up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short‑ and long‑term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long‑term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing! As part of the T‑Mobile team, you know the Un‑carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un‑carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1‑844‑873‑9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation related requests.
#J-18808-Ljbffr