About BRYCER:
BRYCER is the leading compliance software provider serving fire departments and local governments across the United States. Our mission is to deliver proactive services and technology to ensure jurisdictional compliance with inspection, testing, and maintenance laws. Our solutions are designed to be economical, efficient, flexible, and scalable, meeting the needs of code officials, inspection companies, and communities nationwide. We strive to create a safer environment for all.
The Compliance Engine TCE, BRYCER’s flagship software, provides a secure cloud environment in which third-party contractors that inspect, test, and maintain life safety systems including Fire Protection Systems, Backflows, Elevators, and Boilers submit their reports directly to the Authority Having Jurisdiction. This facilitates a more efficient review, tracking, and follow-up process with occupants to correct deficiencies and maintain systems, ensuring safer buildings and clean drinking water.
The Position: BRYCER is seeking a motivated and detail-oriented Communications Coordinator to support internal and external communications related to our services and technology.
This position reports to the Head of Marketing and works closely with Product, Engineering, Sales, and Customer Success teams. This individual will support communications regarding product updates, integrations, service enhancements, bug notifications, FAQs, and announcements.
This is a writing-heavy, execution-focused role that ensures messaging is clear, consistent, and accurate before distribution.
This is a full-time, in-office position based in Lisle, IL.
Key Responsibilities:
Draft internal communications related to product releases, system enhancements, integrations, and bug fixes
Prepare structured summaries and talking points for Sales and Customer Success teams
Draft customer-facing emails explaining new features, updates, and service changes
Assist in preparing press releases and public announcements
Maintain and update internal and external FAQ documentation
Organize and maintain release notes and product communication archives
Work cross-functionally with Product and Engineering teams to gather accurate technical information
Translate technical details into clear, easy-to-understand messaging
Ensure messaging consistency across customer-facing and internal materials
Support development of standardized communication processes for product updates
Experience:
Bachelor’s degree in Marketing, Communications, Journalism, Public Relations, or related field
0 to 2 years of professional experience in communications or marketing
Strong writing and editing skills with exceptional attention to detail
Ability to simplify technical information into clear and structured messaging
Highly organized with the ability to manage multiple assignments and deadlines
Comfortable working cross-functionally in a fast-paced environment
Familiarity with CRM systems such as Zoho or similar platforms
Proficiency in Microsoft Office
Preferred:
Exposure to SaaS or technology environments
Experience supporting product or service communications
Benefits:
Medical insurance
Dental insurance
Vision insurance
401K plan
Unlimited PTO
Half-day Fridays year round
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The Compliance Engine TCE, BRYCER’s flagship software, provides a secure cloud environment in which third-party contractors that inspect, test, and maintain life safety systems including Fire Protection Systems, Backflows, Elevators, and Boilers submit their reports directly to the Authority Having Jurisdiction. This facilitates a more efficient review, tracking, and follow-up process with occupants to correct deficiencies and maintain systems, ensuring safer buildings and clean drinking water.
The Position: BRYCER is seeking a motivated and detail-oriented Communications Coordinator to support internal and external communications related to our services and technology.
This position reports to the Head of Marketing and works closely with Product, Engineering, Sales, and Customer Success teams. This individual will support communications regarding product updates, integrations, service enhancements, bug notifications, FAQs, and announcements.
This is a writing-heavy, execution-focused role that ensures messaging is clear, consistent, and accurate before distribution.
This is a full-time, in-office position based in Lisle, IL.
Key Responsibilities:
Draft internal communications related to product releases, system enhancements, integrations, and bug fixes
Prepare structured summaries and talking points for Sales and Customer Success teams
Draft customer-facing emails explaining new features, updates, and service changes
Assist in preparing press releases and public announcements
Maintain and update internal and external FAQ documentation
Organize and maintain release notes and product communication archives
Work cross-functionally with Product and Engineering teams to gather accurate technical information
Translate technical details into clear, easy-to-understand messaging
Ensure messaging consistency across customer-facing and internal materials
Support development of standardized communication processes for product updates
Experience:
Bachelor’s degree in Marketing, Communications, Journalism, Public Relations, or related field
0 to 2 years of professional experience in communications or marketing
Strong writing and editing skills with exceptional attention to detail
Ability to simplify technical information into clear and structured messaging
Highly organized with the ability to manage multiple assignments and deadlines
Comfortable working cross-functionally in a fast-paced environment
Familiarity with CRM systems such as Zoho or similar platforms
Proficiency in Microsoft Office
Preferred:
Exposure to SaaS or technology environments
Experience supporting product or service communications
Benefits:
Medical insurance
Dental insurance
Vision insurance
401K plan
Unlimited PTO
Half-day Fridays year round
#J-18808-Ljbffr