First Opportunity Program: Communications and Engagement Specialist (OCC & Expo)
Oregon Metro, Portland, Oregon, United States, 97204
This is a First Opportunity recruitment, at this time, we are only accepting applications from residents who live within the First Opportunity Target Area (FOTA) and meet the qualifying annual household income limit. For more information please visit www.oregonmetro.gov/fota.
Hello, we’re Metro!
Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do everyday benefits the lives of the people who live here, today, and tomorrow.
The Oregon Convention Center (OCC) and Portland Expo Center (Expo) are looking for a Communications and Engagement Specialist to support organization-wide communications and culture‑building efforts. This role is ideal for a thoughtful communicator who enjoys translating complex information into clear, accessible messaging and who is energized by connecting people to shared purpose.
Working within the Equity, Culture, and Communications division, this position helps ensure staff, partners and the public receive timely, consistent information that reflects shared values, strengthens trust and supports alignment across teams. If you enjoy writing, digital content, storytelling, collaboration and working in a mission‑driven public environment, this role offers the opportunity to contribute to large‑scale venues that serve the entire region.
As the Communications and Engagement Specialist, you will
Manage and maintain social media channels, including planning, drafting, scheduling, and publishing content.
Produce and coordinate the employee newsletter, gathering stories across divisions, and managing publication timelines.
Draft, edit and proofread internal and external communications, including website content, presentations, announcements, and informational materials.
Support executive and departmental messaging through presentation development, talking points, and written summaries.
Update and maintain website content to ensure information is accurate, accessible, and aligned with brand standards.
Support employee engagement initiatives by promoting culture‑building events, celebrating accomplishments, and reinforcing shared values.
Collaborate across departments to elevate employee stories, partnerships, and public benefit messaging.
Apply inclusive communication and accessibility best practices in digital and written content.
Track communications calendars, monitor engagement metrics, and support continuous improvement efforts.
Attributes for success
Advanced proficiency in writing and editing skills with attention to clarity, tone, and accuracy.
Experience maintaining digital content and social media platforms.
Ability to translate complex or operational information into accessible, engaging messaging for diverse audiences.
A collaborative mindset and comfort in collaborating with leaders, subject‑matter experts, and cross‑functional teams.
Organizational skills that support managing multiple deadlines and priorities.
Understanding of inclusive communication practices and accessibility standards.
Curiosity, adaptability, and commitment to continuous improvement.
A genuine interest in public service and making a positive impact in the community.
DIVERSITY AND INCLUSION At Metro, we strive to cultivate diversity, advance equity, and practice inclusion in all of its work. This means attracting and empowering a workforce that is inclusive of a broad range of human qualities. Workplace diversity is both a moral imperative and a business strength, essential to providing quality support and services to our region. Metro’s goal is to hire, develop and retain highly skilled and talented individuals across all departments and programs who best reflect the diversity of our community.
Learn more about how Metro is advancing diversity.
TO QUALIFY We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific in your application materials on how your background is relevant.
Minimum qualifications
Bachelor’s degree in communications, journalism, public relations, marketing, English, digital media or a closely related field; and
Two (2) years of professional‑level experience supporting communications work such as content development, internal or external communications, digital communications or social media management; or
Any equivalent combination of education and experience that provides the necessary knowledge, skills and abilities to perform the duties of the position.
If this statement is true for you, then you may be ineligible to apply If you were terminated for cause during any employment with Metro, or resigned in lieu of termination, you may be ineligible for rehire for a minimum of 3 years.
Hybrid Telework This position is designated as “hybrid telework.” You will be required to work onsite and at times have the option to work away from your assigned work location. The specific schedule and balance of onsite and telework will be discussed with the hiring manager at the time of offer. Employees must reside in Oregon or Washington to work at Metro. Please note, the designation of hybrid telework may be subject to change at a future time.
Like to have qualifications You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider them when identifying the most qualified candidates. Your transferable skills are any skills you have gained through education, work experience, including the military, or life experience that are relevant for this position.
Experience working in a public‑sector environment.
Experience using content management systems and analytics tools.
Familiarity with Adobe Creative Suite and Microsoft Office tools.
Experience supporting employee engagement or internal culture initiatives.
Knowledge of digital accessibility standards such as WCAG 2.2 AA.
SCREENING AND EVALUATION The application packet consists of the following required documents. Please ensure that you upload these documents in your online application. Make sure your application is complete, missing any part of these items could result in an incomplete application and will not be moved forward in the recruitment.
A completed Resume that includes the details for each employer Name of employer,
Working title,
Dates of employment; including if the work was full‑time or part‑time,
Number of employees supervised
Detailed summary of your responsibilities
Complete responses to supplemental questions
THE selection process:
Initial review of minimum qualifications
In‑depth evaluation of application materials to identify the most qualified candidates
Consideration of top candidates/interviews
Testing/assessments (if applicable)
Reference check
Background, driving records check for finalist candidate (if applicable)
COMPENSATION, BENEFITS AND REPRESENTATON The full‑salary range for this position is step 1: $71,583.17 to step 7: $95,992.34 annually. However, unless a candidate’s qualifications justify, based on the Oregon Pay Equity Act requirements and Metro’s internal equity review process, the appointment will likely be made between step 1: $71,583.17 to the equity range step 3: $78,886.70 annually.
This position is not eligible for overtime and is represented by AFCSME union. It is classified as an Associate Public Affairs Specialist.
Classification descriptions are typically written broadly and do not include the specific duties and responsibilities of the positions. View the classification description.
Questions? Recruiter: Megan Warneke
Email: megan.warneke@oregonmetro.gov
Equal employment opportunity All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity and expression, sexual orientation, disability for which a reasonable accommodation can be made, or any other status protected by law.
Accommodation Metro will gladly provide a reasonable accommodation to anyone whose specific disability prevents them from completing this application or participating in this recruitment process. Please contact the recruiter outlined in the job announcement in advance to request assistance.
Veterans' preference Under Oregon Law, qualified veterans may be eligible for veterans' preference when applying for Metro positions. If you are a veteran and would like to be considered for a veterans' preference for this job, please provide qualifying documents as instructed during the application process.
Hybrid Telework Positions designated as “hybrid telework,” meaning you will have the option to work away from the office, although there may be times that coming into the office will be required. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; Metro cannot support ongoing telework from other locations.
Pay equity at Metro No matter who you are or where you work at Metro, you deserve to be paid fairly for the work you do. Every worker must get equal pay for equal work regardless of your gender, race, age, or other protected characteristics.
Metro has established processes and conducts routine pay equity reviews as part of the hiring process to ensure compliance with the 2017 Oregon Pay Equity Act.
Online applications Metro accepts job applications online. If you need assistance or accommodation with your application, or access to a computer, please contact the recruiter outlined in the job announcement in advance to request assistance.
How to Apply For tips on how to apply and more information on what the application process looks like, visit Metro’s “How to apply” page.
Government Jobs For assistance with your account or to reset your password please visit GovernmentJobs “Help and Support” page.
#J-18808-Ljbffr
Hello, we’re Metro!
Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do everyday benefits the lives of the people who live here, today, and tomorrow.
The Oregon Convention Center (OCC) and Portland Expo Center (Expo) are looking for a Communications and Engagement Specialist to support organization-wide communications and culture‑building efforts. This role is ideal for a thoughtful communicator who enjoys translating complex information into clear, accessible messaging and who is energized by connecting people to shared purpose.
Working within the Equity, Culture, and Communications division, this position helps ensure staff, partners and the public receive timely, consistent information that reflects shared values, strengthens trust and supports alignment across teams. If you enjoy writing, digital content, storytelling, collaboration and working in a mission‑driven public environment, this role offers the opportunity to contribute to large‑scale venues that serve the entire region.
As the Communications and Engagement Specialist, you will
Manage and maintain social media channels, including planning, drafting, scheduling, and publishing content.
Produce and coordinate the employee newsletter, gathering stories across divisions, and managing publication timelines.
Draft, edit and proofread internal and external communications, including website content, presentations, announcements, and informational materials.
Support executive and departmental messaging through presentation development, talking points, and written summaries.
Update and maintain website content to ensure information is accurate, accessible, and aligned with brand standards.
Support employee engagement initiatives by promoting culture‑building events, celebrating accomplishments, and reinforcing shared values.
Collaborate across departments to elevate employee stories, partnerships, and public benefit messaging.
Apply inclusive communication and accessibility best practices in digital and written content.
Track communications calendars, monitor engagement metrics, and support continuous improvement efforts.
Attributes for success
Advanced proficiency in writing and editing skills with attention to clarity, tone, and accuracy.
Experience maintaining digital content and social media platforms.
Ability to translate complex or operational information into accessible, engaging messaging for diverse audiences.
A collaborative mindset and comfort in collaborating with leaders, subject‑matter experts, and cross‑functional teams.
Organizational skills that support managing multiple deadlines and priorities.
Understanding of inclusive communication practices and accessibility standards.
Curiosity, adaptability, and commitment to continuous improvement.
A genuine interest in public service and making a positive impact in the community.
DIVERSITY AND INCLUSION At Metro, we strive to cultivate diversity, advance equity, and practice inclusion in all of its work. This means attracting and empowering a workforce that is inclusive of a broad range of human qualities. Workplace diversity is both a moral imperative and a business strength, essential to providing quality support and services to our region. Metro’s goal is to hire, develop and retain highly skilled and talented individuals across all departments and programs who best reflect the diversity of our community.
Learn more about how Metro is advancing diversity.
TO QUALIFY We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific in your application materials on how your background is relevant.
Minimum qualifications
Bachelor’s degree in communications, journalism, public relations, marketing, English, digital media or a closely related field; and
Two (2) years of professional‑level experience supporting communications work such as content development, internal or external communications, digital communications or social media management; or
Any equivalent combination of education and experience that provides the necessary knowledge, skills and abilities to perform the duties of the position.
If this statement is true for you, then you may be ineligible to apply If you were terminated for cause during any employment with Metro, or resigned in lieu of termination, you may be ineligible for rehire for a minimum of 3 years.
Hybrid Telework This position is designated as “hybrid telework.” You will be required to work onsite and at times have the option to work away from your assigned work location. The specific schedule and balance of onsite and telework will be discussed with the hiring manager at the time of offer. Employees must reside in Oregon or Washington to work at Metro. Please note, the designation of hybrid telework may be subject to change at a future time.
Like to have qualifications You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider them when identifying the most qualified candidates. Your transferable skills are any skills you have gained through education, work experience, including the military, or life experience that are relevant for this position.
Experience working in a public‑sector environment.
Experience using content management systems and analytics tools.
Familiarity with Adobe Creative Suite and Microsoft Office tools.
Experience supporting employee engagement or internal culture initiatives.
Knowledge of digital accessibility standards such as WCAG 2.2 AA.
SCREENING AND EVALUATION The application packet consists of the following required documents. Please ensure that you upload these documents in your online application. Make sure your application is complete, missing any part of these items could result in an incomplete application and will not be moved forward in the recruitment.
A completed Resume that includes the details for each employer Name of employer,
Working title,
Dates of employment; including if the work was full‑time or part‑time,
Number of employees supervised
Detailed summary of your responsibilities
Complete responses to supplemental questions
THE selection process:
Initial review of minimum qualifications
In‑depth evaluation of application materials to identify the most qualified candidates
Consideration of top candidates/interviews
Testing/assessments (if applicable)
Reference check
Background, driving records check for finalist candidate (if applicable)
COMPENSATION, BENEFITS AND REPRESENTATON The full‑salary range for this position is step 1: $71,583.17 to step 7: $95,992.34 annually. However, unless a candidate’s qualifications justify, based on the Oregon Pay Equity Act requirements and Metro’s internal equity review process, the appointment will likely be made between step 1: $71,583.17 to the equity range step 3: $78,886.70 annually.
This position is not eligible for overtime and is represented by AFCSME union. It is classified as an Associate Public Affairs Specialist.
Classification descriptions are typically written broadly and do not include the specific duties and responsibilities of the positions. View the classification description.
Questions? Recruiter: Megan Warneke
Email: megan.warneke@oregonmetro.gov
Equal employment opportunity All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity and expression, sexual orientation, disability for which a reasonable accommodation can be made, or any other status protected by law.
Accommodation Metro will gladly provide a reasonable accommodation to anyone whose specific disability prevents them from completing this application or participating in this recruitment process. Please contact the recruiter outlined in the job announcement in advance to request assistance.
Veterans' preference Under Oregon Law, qualified veterans may be eligible for veterans' preference when applying for Metro positions. If you are a veteran and would like to be considered for a veterans' preference for this job, please provide qualifying documents as instructed during the application process.
Hybrid Telework Positions designated as “hybrid telework,” meaning you will have the option to work away from the office, although there may be times that coming into the office will be required. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; Metro cannot support ongoing telework from other locations.
Pay equity at Metro No matter who you are or where you work at Metro, you deserve to be paid fairly for the work you do. Every worker must get equal pay for equal work regardless of your gender, race, age, or other protected characteristics.
Metro has established processes and conducts routine pay equity reviews as part of the hiring process to ensure compliance with the 2017 Oregon Pay Equity Act.
Online applications Metro accepts job applications online. If you need assistance or accommodation with your application, or access to a computer, please contact the recruiter outlined in the job announcement in advance to request assistance.
How to Apply For tips on how to apply and more information on what the application process looks like, visit Metro’s “How to apply” page.
Government Jobs For assistance with your account or to reset your password please visit GovernmentJobs “Help and Support” page.
#J-18808-Ljbffr