Account Manager - 3PL Fulfillment
Orange County 3PL, Anaheim, California, United States, 92808
OC3PL is seeking an experienced Account Manager to lead strategic B2B fulfillment accounts. This role owns the client relationship from onboarding through ongoing operational performance and growth.
You will act as the primary point of contact for assigned 3PL clients, ensuring fulfillment runs smoothly, service levels are maintained, and risks are proactively addressed.
This is a client-facing logistics role — not warehouse supervision and not call center customer service.
Key Responsibilities
Manage a portfolio of B2B fulfillment accounts Partner with operations teams to ensure order accuracy, inventory health, and SLA performance Support onboarding and go-live execution for new clients Lead recurring client meetings and performance reviews Identify risks (order spikes, replenishment gaps, system issues) and resolve proactively Analyze fulfillment metrics and recommend improvements Identify growth opportunities within existing accounts Qualifications
Minimum 1 or more years of account management experience in 3PL, fulfillment, or logistics Experience working directly with warehouse operations teams Strong understanding of WMS systems and fulfillment workflows Ability to manage multiple client relationships simultaneously Strong communication, problem-solving, and organizational skills Compensation
Competitive base salary $70,000–$80,000 per year Opportunity to gain experience and grow within a scaling 3PL organization If you are a relationship-driven logistics professional who understands fulfillment operations and thrives in a fast-moving environment, we would love to connect.
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Manage a portfolio of B2B fulfillment accounts Partner with operations teams to ensure order accuracy, inventory health, and SLA performance Support onboarding and go-live execution for new clients Lead recurring client meetings and performance reviews Identify risks (order spikes, replenishment gaps, system issues) and resolve proactively Analyze fulfillment metrics and recommend improvements Identify growth opportunities within existing accounts Qualifications
Minimum 1 or more years of account management experience in 3PL, fulfillment, or logistics Experience working directly with warehouse operations teams Strong understanding of WMS systems and fulfillment workflows Ability to manage multiple client relationships simultaneously Strong communication, problem-solving, and organizational skills Compensation
Competitive base salary $70,000–$80,000 per year Opportunity to gain experience and grow within a scaling 3PL organization If you are a relationship-driven logistics professional who understands fulfillment operations and thrives in a fast-moving environment, we would love to connect.
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