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Outbound Lead (Bilingual English/Spanish)

FCP Euro, Milford, Connecticut, United States, 06466

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The

Outbound Lead

is responsible for assisting Outbound management with daily operations to ensure all customer packages are picked, packed, and shipped in a timely and accurate manner. The Outbound lead assists with opening and or closing shifts and ensuring all associates are set up for success. The outbound lead is fully trained in all WMS systems and is responsible for ensuring operational goals are met.

FCP Euro is an online automotive parts retailer headquartered in Milford, Connecticut. FCP stands for "Foreign Car Parts," and we specialize in replacement parts for European vehicles. In the past 10 years, FCP Euro has earned a spot on the Inc. 5000 fastest-growing private companies list eight times. Customer service is deeply rooted in our core values. FCP Euro is a customer and technology company, and this unique blended culture has yielded outstanding results worthy of reward and recognition. We are devoted to developing and maintaining user-friendly and accurate automotive catalogs. We have an incredible enthusiasm for what we do, and we are always looking for ways to grow, learn, and improve.

Responsibilities and Duties

Responsible for executing production processes of the assigned team, ensuring tasks are prioritized and delivered promptly and to a high level of accuracy

Organization and cleanliness of distribution center work areas

Responsible for assisting with the opening and or closing of Outbound shifts - working directly with Assistant outbound managers to lead and organize shifts from start to finish

Assist with training new associates and works to improve team performance through huddles, feedback, and other communication methods

Reports issues, concerns, ideas, and trends promptly, utilizes data and drives continuous improvement in accuracy, performance, and culture

Has a deep working knowledge of assigned team processes, KPIs, and targets of their assigned core area and communicates them effectively with the team

Core areas and targets may include order picking and packing, auditing orders, manifesting shipment labels, sorting and receiving inventory, stocking or counting locations, zone maintenance, inventory handling, reconciling errors, and processing returns

Communicate KPI expectations with teams

Uses proper tools for tasks, upholds DC safety standards among their assigned team

Set an example of a positive attitude and adherence to company frameworks

Qualifications and Skills

2+ years prior work experience in a distribution center; automotive product knowledge

Demonstrate a willingness to collaborate on projects across the teams in the distribution center

Willingness to partner on projects across the distribution center

Bilingual English/Spanish required

Must be able to lift 60+lbs as necessary

Must be organized with a strong attention to detail

Must be a team player with the ability to lead and influence others

Must be able to operate PIT equipment and obtain certification as necessary

Must be a team player who is positive and motivating

Demonstrated ability to learn all critical WMS programs

Benefits and Perks

Company-subsidized Medical, Dental, and Vision insurance, including a zero-premium Medical plan for employees. Company HSA contribution

120 hours of PTO (Paid Time Off), 40n hours of Paid Sick Leave plus Company Holidays

401k with Company deposit and match

Discounted prices on our catalog of European car parts!

Compensation

$23.00+ /hr based upon prior experience and qualifications

Quarterly Bonus Opportunity of $900

No phone calls or agency referrals, please.

FCP Euro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any kind on the basis of race, color, religion, sexual orientation, sex, gender identity or expression, national origin, cultural heritage, ancestry, political belief, age, marital status, family status, pregnancy, physical or mental disability, intellectual disability, learning disability, veteran status or any other characteristic protected by the law.

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