Account Specialist, AI - Savannah / Augusta, GA
BioSpace, Augusta, Georgia, United States, 30910
Company Description
AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across key therapeutic areas including immunology, oncology, neuroscience, eye care, and the Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Job Description
Advances hospital and specialty customers along the sales continuum and gains prescriber commitments through effective questioning, active listening, and utilization of approved data and resources. Delivers on‑label presentations/sales calls to appropriately highlight the benefits and risks of the product portfolio to create awareness of product solutions and address gaps in therapeutic areas, resulting in sales goal achievement. Develops professional relationships and differentiates the Anti‑Infective portfolio’s value proposition at all levels (C‑Suite, physicians, hospital staff, support personnel) within accounts and departments to further the use of the product portfolio. Has a strong understanding and ability to problem‑solve product and patient flow through Specialty Pharmacy, Specialty Distribution, and Buy and Bill channels. Coordinates and mobilizes key stakeholders across multiple departments with competing goals to align individuals on patient‑focused solutions. Uses opportunities to understand and address customer needs. Builds strong relationships that provide market intelligence and support development of compliant and innovative programs and initiatives. Builds and maintains relationships across accounts that result in opportunities to benefit patients, physicians, and other HCPs within the geography. Can achieve success in a complex, matrixed, account‑based selling environment where collaboration and cross‑functional discipline are critical. Consistently partners with AbbVie in‑field (MSLs, National Director of Accounts and Key Account Directors) and in‑house teams to identify, design and/or adapt appropriate approaches and tactics. Creates, develops, executes and monitors strategic geography business plans. Determines appropriate department, channel, HCP focus and frequency by account to deliver on sales objectives. Aligns appropriate resources to support tactic execution and adjusts as needed. Sources, interprets and utilizes key data by account to develop and maintain working account profiles and relationship maps for all territory accounts to maximize call continuum and communication. Consistently targets key stakeholders and decision makers within each hospital/institution/outpatient setting to expand physician usage and customer base. Attends and actively participates in local boards, societies, conventions, and other HCP meetings when appropriate. Represents AbbVie and assigned products at such venues, builds/improves new/existing relationships. Channels key information, developments or findings to internal partners/stakeholders. All communications in these forums are on‑label. Completes all AbbVie required training and maintains adherence to all company policies and OEC/Legal procedures. Meets healthcare industry representative credentialing requirements to gain entry into facilities and organizations in the assigned territory. Credentialing requirements may include background checks, drug screens, and proof of immunization/vaccination for various diseases. Proactively collaborates across multiple departments within healthcare institutions and across organizations. Seamlessly works with cross‑functional partners—including National Director of Accounts and Key Account Directors—to develop processes within the account base while working with Medical Science Liaisons to develop compliant communication strategies. Qualifications
Bachelor’s degree in health, sciences, pharmacy or business‑related field preferred or relevant equivalent industry experience required. Relevant and equivalent industry experience in lieu of a bachelor’s degree of at least five (5) years with three (3) or more years within the pharmaceutical/health/science industry preferred, and a high school diploma/GED required. Account‑based selling experience (hospitals, wound care centers, or infusion centers) and experience building advocacy in hospitals, with or without a formulary win, for acute products. History of navigating the matrix environment within accounts and complex customers such as IDNs, academic institutions, hospitals, outpatient accounts, etc. Knowledge of formulary approval process and driving formulary approvals. Experience with Buy and Bill and specialty pharmacy products preferred. Documented history of strong sales performance, consistent top performer, in a challenging market space or product portfolio. Proven advanced sales skills, ability to communicate novel or complex products and process while keeping it simple and overcoming customer concerns, advancing the sale and gaining new business. Strong team‑player mentality and a successful history of working as an individual contributor within a collaborative environment. Strong business acumen: individual accountability and ownership of sales geography with the ability to multitask productively, solve problems and influence without authority. Strong desire to explore the unknown and continuously enhance personal, professional, and account knowledge. Ability to effectively prioritize and manage multiple accounts. Business savvy, analytical ability to analyze diverse data sets using multiple tools and define account/program strategies that drive. Strong planning and organization skills. Strong presentation and facilitation skills. Proven ability to learn procedural, technical, and clinical information quickly. Ability to understand, articulate, and routinely present complex scientific information to a variety of audiences. Strong problem‑resolution skills. Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnerships with colleagues and cross‑functional teams. Leads by example; consistently displays positive behaviors and peer coaching through changing and challenging environments. Ability to fully cover the assigned geography. An essential requirement of your position is to satisfy all applicable healthcare industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and eligible to obtain these credentials. These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. You are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to help answer questions you may have. Additional Information
The compensation range below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our short‑term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employer remains in the Company’s sole and absolute discretion until paid and may be modified by the Company at its sole and absolute discretion, consistent with applicable law. AbbVie is an equal‑opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only – to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html
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AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across key therapeutic areas including immunology, oncology, neuroscience, eye care, and the Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Job Description
Advances hospital and specialty customers along the sales continuum and gains prescriber commitments through effective questioning, active listening, and utilization of approved data and resources. Delivers on‑label presentations/sales calls to appropriately highlight the benefits and risks of the product portfolio to create awareness of product solutions and address gaps in therapeutic areas, resulting in sales goal achievement. Develops professional relationships and differentiates the Anti‑Infective portfolio’s value proposition at all levels (C‑Suite, physicians, hospital staff, support personnel) within accounts and departments to further the use of the product portfolio. Has a strong understanding and ability to problem‑solve product and patient flow through Specialty Pharmacy, Specialty Distribution, and Buy and Bill channels. Coordinates and mobilizes key stakeholders across multiple departments with competing goals to align individuals on patient‑focused solutions. Uses opportunities to understand and address customer needs. Builds strong relationships that provide market intelligence and support development of compliant and innovative programs and initiatives. Builds and maintains relationships across accounts that result in opportunities to benefit patients, physicians, and other HCPs within the geography. Can achieve success in a complex, matrixed, account‑based selling environment where collaboration and cross‑functional discipline are critical. Consistently partners with AbbVie in‑field (MSLs, National Director of Accounts and Key Account Directors) and in‑house teams to identify, design and/or adapt appropriate approaches and tactics. Creates, develops, executes and monitors strategic geography business plans. Determines appropriate department, channel, HCP focus and frequency by account to deliver on sales objectives. Aligns appropriate resources to support tactic execution and adjusts as needed. Sources, interprets and utilizes key data by account to develop and maintain working account profiles and relationship maps for all territory accounts to maximize call continuum and communication. Consistently targets key stakeholders and decision makers within each hospital/institution/outpatient setting to expand physician usage and customer base. Attends and actively participates in local boards, societies, conventions, and other HCP meetings when appropriate. Represents AbbVie and assigned products at such venues, builds/improves new/existing relationships. Channels key information, developments or findings to internal partners/stakeholders. All communications in these forums are on‑label. Completes all AbbVie required training and maintains adherence to all company policies and OEC/Legal procedures. Meets healthcare industry representative credentialing requirements to gain entry into facilities and organizations in the assigned territory. Credentialing requirements may include background checks, drug screens, and proof of immunization/vaccination for various diseases. Proactively collaborates across multiple departments within healthcare institutions and across organizations. Seamlessly works with cross‑functional partners—including National Director of Accounts and Key Account Directors—to develop processes within the account base while working with Medical Science Liaisons to develop compliant communication strategies. Qualifications
Bachelor’s degree in health, sciences, pharmacy or business‑related field preferred or relevant equivalent industry experience required. Relevant and equivalent industry experience in lieu of a bachelor’s degree of at least five (5) years with three (3) or more years within the pharmaceutical/health/science industry preferred, and a high school diploma/GED required. Account‑based selling experience (hospitals, wound care centers, or infusion centers) and experience building advocacy in hospitals, with or without a formulary win, for acute products. History of navigating the matrix environment within accounts and complex customers such as IDNs, academic institutions, hospitals, outpatient accounts, etc. Knowledge of formulary approval process and driving formulary approvals. Experience with Buy and Bill and specialty pharmacy products preferred. Documented history of strong sales performance, consistent top performer, in a challenging market space or product portfolio. Proven advanced sales skills, ability to communicate novel or complex products and process while keeping it simple and overcoming customer concerns, advancing the sale and gaining new business. Strong team‑player mentality and a successful history of working as an individual contributor within a collaborative environment. Strong business acumen: individual accountability and ownership of sales geography with the ability to multitask productively, solve problems and influence without authority. Strong desire to explore the unknown and continuously enhance personal, professional, and account knowledge. Ability to effectively prioritize and manage multiple accounts. Business savvy, analytical ability to analyze diverse data sets using multiple tools and define account/program strategies that drive. Strong planning and organization skills. Strong presentation and facilitation skills. Proven ability to learn procedural, technical, and clinical information quickly. Ability to understand, articulate, and routinely present complex scientific information to a variety of audiences. Strong problem‑resolution skills. Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnerships with colleagues and cross‑functional teams. Leads by example; consistently displays positive behaviors and peer coaching through changing and challenging environments. Ability to fully cover the assigned geography. An essential requirement of your position is to satisfy all applicable healthcare industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and eligible to obtain these credentials. These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. You are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to help answer questions you may have. Additional Information
The compensation range below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our short‑term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employer remains in the Company’s sole and absolute discretion until paid and may be modified by the Company at its sole and absolute discretion, consistent with applicable law. AbbVie is an equal‑opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only – to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html
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