Director of Customer Engagement & Growth - Auto

A prominent automotive dealership in Michigan is seeking a Director of Customer Engagement to oversee customer communications and enhance performance across multiple departments. The ideal candidate should have extensive experience in call center leadership, preferably within the automotive sector, and excel in data analysis and customer retention strategies. This hands-on leadership role requires effective coaching and the ability to translate data insights into actionable improvements, ensuring exceptional customer experiences across all operations. #J-18808-Ljbffr