Dagen is recruiting a Director, Service Center for an LNG company in Lake Charles, LA.
This is an in-office position.
Travel: ~10–20%
The Service Center site supports a large installed base of safety-critical rotating and flow-control equipment, including cryogenic and process pumps, electric motors, actuated valves, and auxiliary systems. The Service Center is a 295-acre facility with equipment service and warehouse space, administration & training buildings, laydown areas, and truck and barge loading infrastructure with direct access to the Gulf of Mexico and the Intracoastal Waterway.
Director, Service Center Operations
provides single-point ownership for the execution of the site facilities strategy, end-to-end ownership, and safe operation of the Service Center Facility. The role will support the launch and the ongoing support for the asset reliability programs for facilities as well as motors, valves, actuators, and rotating equipment supporting LNG construction, commissioning, and operations. The Director leads all service-center personnel including third party suppliers, tooling, test systems, repairables, and workflows, ensuring work is executed safely, to OEM and engineering standards, and in support of high availability of LNG and Capital assets.
Key Accountabilities
Lead efforts to develop and optimize strategies to improve facility investment use case
Safe, compliant, and cost-effective operation of facilities, warehouses, yards, and infrastructure
Single-point ownership for safe execution of all service center and field repair activities
Lifecycle accountability for pumps, motors, valves, actuators, and rotating equipment
Technical quality, inspection rigor, and OEM-compliant testing and release
Readiness and execution support for outages, turnarounds, and critical equipment failures
Governance of repairable spares, inventory accuracy, and preservation programs
Service center OPEX and CAPEX ownership, including tooling, test infrastructure, and shop capability
Development and leadership of a high-performing mechanical, electrical, and inspection workforce
Core Responsibilities Financial & Systems Accountability
Optimize the asset’s cost structure and allocation to maximize facility investment value and strengthen the overall business case for both internal and external stakeholders.
Develop, manage, forecast, and control departmental OPEX and CAPEX budgets, including multi-year spend plans
Maintain SOx compliant controls across inventory, assets, and SAP transactions
Utilize SAP Materials Management, SAP Plant Maintenance, and Coupa as daily operational tools to ensure data accuracy and audit readiness
Support development of standards, procedures, and work instructions for facility activities and site operations
Facilities, Warehousing & Yard Operations
Own and execute the site facilities strategy, including long-term improvement plans, space utilization, renovations, and energy efficiency initiatives
Ensure service center facilities, lifting devices, tooling, and test systems are fit-for-purpose, certified, and compliant
Enforce rigorous safe work practices, including permits, LOTO, confined space, and lifting plans
Establish standardized repair scopes, work instructions, inspection checklists, and quality documentation
Lead day-to-day operation of the service center, including:
Equipment receipt and incoming inspection
Teardown, inspection, machining, repair, assembly, and testing
Final QA/QC release and return-to-service
Inspection, Testing & Quality Assurance
Own execution and approval of:
Dimensional inspections
Mechanical, electrical, hydro, and functional testing
Performance validation against OEM and engineering standards
Maintain calibration and certification of test equipment and instrumentation
Ensure complete, auditable documentation for all repaired and tested equipment
Inventory, Repairables & Asset Reliability
Provide leadership and accountability for the central warehouse materials management staff
Accountable for repairable spares and capital asset lifecycle programs, including pumps, motors, valves, and actuators
Ensure strong controls over:
Inventory accuracy and audits
Preservation, storage, and readiness
Repair-versus-replace decision-making
Partner with Engineering and Reliability teams on failure analysis, root cause investigations, and reliability improvements
Leadership & Culture
Build, develop and lead a high-performing, safety-driven, and team across:
Mechanical technicians
Electrical technicians
Inspectors and planners
Facility Support
Materials Management
Asset and Reliability Management supervision and third party teams including
Set clear expectations for safety ownership, technical excellence, productivity, and accountability
Reinforce an owner-operator mindset centered on safety, accountability, execution excellence, and continuous improvement
Qualifications
Demonstrated safety leadership with a strong owner-operator mindset
Bachelor’s degree in Engineering, Supply Chain, or a related discipline
10+ years of experience in rotating equipment, service center operations, or industrial maintenance services
Strong working knowledge of pump, motor, and valve inspection, testing, and repair
Demonstrated experience leading shop and field service organizations
Must report to office daily, with occasional nights and weekend work as required
Periodic domestic USA travel may be required, ~10-20% as needed
Work Hours: 7AM – 3PM, Mon – Friday; some overtime and weekend hours may be required
#J-18808-Ljbffr
This is an in-office position.
Travel: ~10–20%
The Service Center site supports a large installed base of safety-critical rotating and flow-control equipment, including cryogenic and process pumps, electric motors, actuated valves, and auxiliary systems. The Service Center is a 295-acre facility with equipment service and warehouse space, administration & training buildings, laydown areas, and truck and barge loading infrastructure with direct access to the Gulf of Mexico and the Intracoastal Waterway.
Director, Service Center Operations
provides single-point ownership for the execution of the site facilities strategy, end-to-end ownership, and safe operation of the Service Center Facility. The role will support the launch and the ongoing support for the asset reliability programs for facilities as well as motors, valves, actuators, and rotating equipment supporting LNG construction, commissioning, and operations. The Director leads all service-center personnel including third party suppliers, tooling, test systems, repairables, and workflows, ensuring work is executed safely, to OEM and engineering standards, and in support of high availability of LNG and Capital assets.
Key Accountabilities
Lead efforts to develop and optimize strategies to improve facility investment use case
Safe, compliant, and cost-effective operation of facilities, warehouses, yards, and infrastructure
Single-point ownership for safe execution of all service center and field repair activities
Lifecycle accountability for pumps, motors, valves, actuators, and rotating equipment
Technical quality, inspection rigor, and OEM-compliant testing and release
Readiness and execution support for outages, turnarounds, and critical equipment failures
Governance of repairable spares, inventory accuracy, and preservation programs
Service center OPEX and CAPEX ownership, including tooling, test infrastructure, and shop capability
Development and leadership of a high-performing mechanical, electrical, and inspection workforce
Core Responsibilities Financial & Systems Accountability
Optimize the asset’s cost structure and allocation to maximize facility investment value and strengthen the overall business case for both internal and external stakeholders.
Develop, manage, forecast, and control departmental OPEX and CAPEX budgets, including multi-year spend plans
Maintain SOx compliant controls across inventory, assets, and SAP transactions
Utilize SAP Materials Management, SAP Plant Maintenance, and Coupa as daily operational tools to ensure data accuracy and audit readiness
Support development of standards, procedures, and work instructions for facility activities and site operations
Facilities, Warehousing & Yard Operations
Own and execute the site facilities strategy, including long-term improvement plans, space utilization, renovations, and energy efficiency initiatives
Ensure service center facilities, lifting devices, tooling, and test systems are fit-for-purpose, certified, and compliant
Enforce rigorous safe work practices, including permits, LOTO, confined space, and lifting plans
Establish standardized repair scopes, work instructions, inspection checklists, and quality documentation
Lead day-to-day operation of the service center, including:
Equipment receipt and incoming inspection
Teardown, inspection, machining, repair, assembly, and testing
Final QA/QC release and return-to-service
Inspection, Testing & Quality Assurance
Own execution and approval of:
Dimensional inspections
Mechanical, electrical, hydro, and functional testing
Performance validation against OEM and engineering standards
Maintain calibration and certification of test equipment and instrumentation
Ensure complete, auditable documentation for all repaired and tested equipment
Inventory, Repairables & Asset Reliability
Provide leadership and accountability for the central warehouse materials management staff
Accountable for repairable spares and capital asset lifecycle programs, including pumps, motors, valves, and actuators
Ensure strong controls over:
Inventory accuracy and audits
Preservation, storage, and readiness
Repair-versus-replace decision-making
Partner with Engineering and Reliability teams on failure analysis, root cause investigations, and reliability improvements
Leadership & Culture
Build, develop and lead a high-performing, safety-driven, and team across:
Mechanical technicians
Electrical technicians
Inspectors and planners
Facility Support
Materials Management
Asset and Reliability Management supervision and third party teams including
Set clear expectations for safety ownership, technical excellence, productivity, and accountability
Reinforce an owner-operator mindset centered on safety, accountability, execution excellence, and continuous improvement
Qualifications
Demonstrated safety leadership with a strong owner-operator mindset
Bachelor’s degree in Engineering, Supply Chain, or a related discipline
10+ years of experience in rotating equipment, service center operations, or industrial maintenance services
Strong working knowledge of pump, motor, and valve inspection, testing, and repair
Demonstrated experience leading shop and field service organizations
Must report to office daily, with occasional nights and weekend work as required
Periodic domestic USA travel may be required, ~10-20% as needed
Work Hours: 7AM – 3PM, Mon – Friday; some overtime and weekend hours may be required
#J-18808-Ljbffr