Director of Presales & Solution Design
Anatomy IT, Charlotte, North Carolina, United States, 28245
Position: Director of Presales & Solution Design
Location:
Charlotte, NC
Job Id: 425
# of Openings: 1
Anatomy IT is a managed IT services and cybersecurity provider purpose-built for healthcare organizations. We support regulated healthcare environments across multiple care settings, helping clients reduce risk, maintain compliance, modernize infrastructure, and deliver reliable, secure technology that supports patient care and clinical operations. Our solutions span managed IT services, cybersecurity, cloud, professional services, hardware, advisory services, software, and licensing. Precision in scoping and solution design is critical to both client success and company performance. Our clients choose partners they trust. Presales and Solutions plays a critical role in establishing credibility, clarity, and confidence across long decision cycles in healthcare IT.
About the Role The Director of Presales and Solution Design leads the team responsible for discovery support, solution architecture, scoping, and quoting across all revenue categories, including Licensing, Software, Hardware, Professional Services, and Managed IT/Monthly Recurring Revenue solutions.
This role ensures Anatomy IT delivers solutions that are technically sound, financially viable, and operationally supportable. It is a working leadership position. The Director is expected to lead, coach, and establish standards while remaining hands on in complex, high value, or high-risk opportunities.
What Success Looks Like Within the first 60 days:
Presales workflows are predictable and efficient
Solution quality and scoping consistency improve
Quote cycles accelerate with fewer revisions
Margin discipline becomes visible and measurable
Aligned with Sales, Service Delivery, and Marketing on how scoping standards support consistent go‑to‑market execution
Responsibilities Presales and Solution Design Leadership
Lead, coach, and develop the presales and quoting team
Establish clear standards for solution quality, scope integrity, and pricing discipline
Drive consistency across licensing, software, hardware, services, and managed offerings
Serve as the senior escalation point for solution design and scoping decisions
Partner closely with Sales on deal strategy and technical positioning
Directly participate in discovery, scoping, and solution design when required
Scoping and Commercial Discipline
Own quote accuracy, turnaround time, and proposal quality
Ensure solutions meet margin, profitability, and risk standards
Identify and correct pricing inconsistencies and margin leakage
Govern nonstandard solution requests and exception handling
Balance speed, accuracy, and financial performance across opportunities
Solution Governance and Standards
Define supported solution structures, configurations, and guardrails
Reduce unnecessary solution complexity and variability
Improve repeatability and scalability of offerings
Ensure alignment between pre‑sales designs and delivery capabilities
Maintain clarity on standard versus exception-based solutions
Cross Functional Alignment
Partner with Sales leadership to accelerate and de‑risk opportunities
Align with Service Delivery to ensure solutions are deployable and supportable
Collaborate with Finance on cost inputs, pricing models, and margin expectations
Work with Revenue Operations on tooling, workflow, and process efficiency
Support Marketing with clear articulation of solutions and value propositions
Partner and Vendor Coordination
Ensure partner and vendor choices align with solution strategy and standards
Reduce vendor‑driven complexity and delivery friction
Support presales effectiveness through strong partner engagement
Decision-Making Authority
Heavily influence portfolio definitions, pricing models, lifecycle decisions, and product retirement strategies.
Assist with partner selection and provide recommendations on strategic vendor investments or exits.
Influence contract terms, discounting, and vendor agreements.
Establish presales and quoting standards, methodologies, and escalation processes.
Approve or deny non‑standard product, pricing, or solution exceptions in accordance with Anatomy IT standards.
Education & Expertise Required Experience and Background
Prior experience working within a Managed Services Provider environment is required
Direct exposure to recurring revenue models and managed services constructs is required
Customer facing at an executive level with strong presentation skills
Experience scoping across hardware, software, licensing, professional services, and MRR offerings is required
Candidates without MSP experience will not be considered
Highly Valued Experience
Experience within an MSSP or security focused MSP environment
Leadership of presales, solution architecture, or quoting teams
Strong commercial and margin discipline in a services led business
Ability to operate effectively as both leader and individual contributor
Ideal Candidate Profile
Strong background in presales, solution architecture, or sales engineering
Deep understanding of MSP solution structures and pricing dynamics
High comfort level with scoping complex, multi component solutions
Strong financial and margin awareness
Decisive, practical, and execution oriented
Able to simplify complexity without sacrificing solution integrity
Preferred Qualifications
Experience supporting healthcare-focused technology services organizations, particularly in healthcare IT, cybersecurity, or other regulated environments
Strong understanding of healthcare operational, security, and compliance requirements and how they influence solution design, pricing, and delivery
Familiarity with healthcare buyer personas, including VP of IT, Director of IT, CIO, Compliance leadership, and executive stakeholders
Experience working with or managing strategic technology partners, vendors, and alliances within an MSP, MSSP, or adjacent services model
Demonstrated experience governing complex service portfolios, including scope definition, pricing guardrails, margin management, and lifecycle decisions
Working knowledge of cybersecurity and managed services portfolios, such as MDR, EDR, email security, vulnerability management, security awareness training, compliance services, cloud infrastructure, and managed IT services
Reporting Relationship This position reports directly to the Chief Revenue Officer and works closely with Sales, Channel, Revenue Operations, Service Delivery, Security, and Finance leadership to ensure portfolio standards, partner strategy, and presales execution align with revenue objectives and operational realities.
Work Environment This role is typically remote, with periodic travel required for internal leadership meetings, strategic planning sessions, partner engagements, and customer-facing support for complex or high-impact opportunities.
The Company Anatomy IT is a managed IT services and cybersecurity provider purpose-built for healthcare organizations. We support regulated healthcare environments across multiple care settings, helping clients reduce risk, maintain compliance, modernize infrastructure, and deliver reliable, secure technology that supports patient care and clinical operations. Our clients choose partners they trust.
Why Anatomy IT? Anatomy IT embraces those that demonstrate a deep passion for solving the problems of healthcare with enthusiasm for building positive working relationships and winning as a team. We deliver exceptional results by caring deeply for people and community, speaking up with honesty, fueling our mission with passion and grit, and taking full ownership with integrity and accountability.
Benefits We love collaborating and working together as a team. Our benefits include healthcare (medical, dental & vision), 401K fund contribution, paid‑time‑off, short & long‑term disability, and a family atmosphere of caring and concern for each team member.
Equal Opportunity Employer We are proud to be an equal opportunity employer – and celebrate our employees' differences regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.
**The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be a comprehensive list of all the responsibilities and skills required of team members.**
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Location:
Charlotte, NC
Job Id: 425
# of Openings: 1
Anatomy IT is a managed IT services and cybersecurity provider purpose-built for healthcare organizations. We support regulated healthcare environments across multiple care settings, helping clients reduce risk, maintain compliance, modernize infrastructure, and deliver reliable, secure technology that supports patient care and clinical operations. Our solutions span managed IT services, cybersecurity, cloud, professional services, hardware, advisory services, software, and licensing. Precision in scoping and solution design is critical to both client success and company performance. Our clients choose partners they trust. Presales and Solutions plays a critical role in establishing credibility, clarity, and confidence across long decision cycles in healthcare IT.
About the Role The Director of Presales and Solution Design leads the team responsible for discovery support, solution architecture, scoping, and quoting across all revenue categories, including Licensing, Software, Hardware, Professional Services, and Managed IT/Monthly Recurring Revenue solutions.
This role ensures Anatomy IT delivers solutions that are technically sound, financially viable, and operationally supportable. It is a working leadership position. The Director is expected to lead, coach, and establish standards while remaining hands on in complex, high value, or high-risk opportunities.
What Success Looks Like Within the first 60 days:
Presales workflows are predictable and efficient
Solution quality and scoping consistency improve
Quote cycles accelerate with fewer revisions
Margin discipline becomes visible and measurable
Aligned with Sales, Service Delivery, and Marketing on how scoping standards support consistent go‑to‑market execution
Responsibilities Presales and Solution Design Leadership
Lead, coach, and develop the presales and quoting team
Establish clear standards for solution quality, scope integrity, and pricing discipline
Drive consistency across licensing, software, hardware, services, and managed offerings
Serve as the senior escalation point for solution design and scoping decisions
Partner closely with Sales on deal strategy and technical positioning
Directly participate in discovery, scoping, and solution design when required
Scoping and Commercial Discipline
Own quote accuracy, turnaround time, and proposal quality
Ensure solutions meet margin, profitability, and risk standards
Identify and correct pricing inconsistencies and margin leakage
Govern nonstandard solution requests and exception handling
Balance speed, accuracy, and financial performance across opportunities
Solution Governance and Standards
Define supported solution structures, configurations, and guardrails
Reduce unnecessary solution complexity and variability
Improve repeatability and scalability of offerings
Ensure alignment between pre‑sales designs and delivery capabilities
Maintain clarity on standard versus exception-based solutions
Cross Functional Alignment
Partner with Sales leadership to accelerate and de‑risk opportunities
Align with Service Delivery to ensure solutions are deployable and supportable
Collaborate with Finance on cost inputs, pricing models, and margin expectations
Work with Revenue Operations on tooling, workflow, and process efficiency
Support Marketing with clear articulation of solutions and value propositions
Partner and Vendor Coordination
Ensure partner and vendor choices align with solution strategy and standards
Reduce vendor‑driven complexity and delivery friction
Support presales effectiveness through strong partner engagement
Decision-Making Authority
Heavily influence portfolio definitions, pricing models, lifecycle decisions, and product retirement strategies.
Assist with partner selection and provide recommendations on strategic vendor investments or exits.
Influence contract terms, discounting, and vendor agreements.
Establish presales and quoting standards, methodologies, and escalation processes.
Approve or deny non‑standard product, pricing, or solution exceptions in accordance with Anatomy IT standards.
Education & Expertise Required Experience and Background
Prior experience working within a Managed Services Provider environment is required
Direct exposure to recurring revenue models and managed services constructs is required
Customer facing at an executive level with strong presentation skills
Experience scoping across hardware, software, licensing, professional services, and MRR offerings is required
Candidates without MSP experience will not be considered
Highly Valued Experience
Experience within an MSSP or security focused MSP environment
Leadership of presales, solution architecture, or quoting teams
Strong commercial and margin discipline in a services led business
Ability to operate effectively as both leader and individual contributor
Ideal Candidate Profile
Strong background in presales, solution architecture, or sales engineering
Deep understanding of MSP solution structures and pricing dynamics
High comfort level with scoping complex, multi component solutions
Strong financial and margin awareness
Decisive, practical, and execution oriented
Able to simplify complexity without sacrificing solution integrity
Preferred Qualifications
Experience supporting healthcare-focused technology services organizations, particularly in healthcare IT, cybersecurity, or other regulated environments
Strong understanding of healthcare operational, security, and compliance requirements and how they influence solution design, pricing, and delivery
Familiarity with healthcare buyer personas, including VP of IT, Director of IT, CIO, Compliance leadership, and executive stakeholders
Experience working with or managing strategic technology partners, vendors, and alliances within an MSP, MSSP, or adjacent services model
Demonstrated experience governing complex service portfolios, including scope definition, pricing guardrails, margin management, and lifecycle decisions
Working knowledge of cybersecurity and managed services portfolios, such as MDR, EDR, email security, vulnerability management, security awareness training, compliance services, cloud infrastructure, and managed IT services
Reporting Relationship This position reports directly to the Chief Revenue Officer and works closely with Sales, Channel, Revenue Operations, Service Delivery, Security, and Finance leadership to ensure portfolio standards, partner strategy, and presales execution align with revenue objectives and operational realities.
Work Environment This role is typically remote, with periodic travel required for internal leadership meetings, strategic planning sessions, partner engagements, and customer-facing support for complex or high-impact opportunities.
The Company Anatomy IT is a managed IT services and cybersecurity provider purpose-built for healthcare organizations. We support regulated healthcare environments across multiple care settings, helping clients reduce risk, maintain compliance, modernize infrastructure, and deliver reliable, secure technology that supports patient care and clinical operations. Our clients choose partners they trust.
Why Anatomy IT? Anatomy IT embraces those that demonstrate a deep passion for solving the problems of healthcare with enthusiasm for building positive working relationships and winning as a team. We deliver exceptional results by caring deeply for people and community, speaking up with honesty, fueling our mission with passion and grit, and taking full ownership with integrity and accountability.
Benefits We love collaborating and working together as a team. Our benefits include healthcare (medical, dental & vision), 401K fund contribution, paid‑time‑off, short & long‑term disability, and a family atmosphere of caring and concern for each team member.
Equal Opportunity Employer We are proud to be an equal opportunity employer – and celebrate our employees' differences regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.
**The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be a comprehensive list of all the responsibilities and skills required of team members.**
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