Oldcastle® APG, a CRH Company, is North America’s leading provider of innovative outdoor living solutions that enable customers to Live Well Outside. The manufacturer’s portfolio of premier building products inspires endless possibilities while providing enduring outdoor spaces where people can connect, reflect and recharge. Award-winning brands include Belgard® hardscape, Echelon® Masonry, MoistureShield® composite decking, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, Lawn & Garden mulches and landscape features, and Techniseal® sands and sealant technologies.
Job Summary As a Key Account Manager, your role will involve direct contact with our multi-store and medium to large key accounts. These include regional retail chains and Independent Lawn & Garden Centers inthe Midwestmarket. We are looking for an experienced, high-caliber account manager that has managed dynamic, demanding and sophisticated customers and buyers. The role requires high standards in managing accounts through respectful, prompt and courteous interaction, while representing through Oldcastle’s Commercial Excellence fundamentals. As a Key Account Manager, you will be responsible for obtaining and maintaining long‑term key customers by assessing and understanding their value requirements and expectations. Building strong relationships with strategic customers will be critical to help sustain and grow our business and continue to achieve long‑term success. Experience is required, and opportunities for growth are available in the future with proven success.
Job Location This is remote opportunity covering Eastern Ohio to Chicago, IL.
Job Responsibilities
Build and maintain trustworthy business relationships with customers by providing prompt and accurate service to promote customer loyalty
Acquire an intimate understanding of key customer needs, requirements and expectations and how those align with Oldcastle’s capabilities
Expand relationships with existing customers by continuously proposing solutions that meet the customer’s objectives while generating new sales
Maintain continual focus on organizational and performance goals to ensure they are met
Deliver excellent customer service through fast and accurate processing of orders, communication and coordination with other departments to resolve customer challenges and meet their needs
Work collaboratively with the customer service team, dispatch and the broader operations team
Communicate with the Regional Customer Service Manager daily and keep them informed of any pertinent information, changes or forthcoming challenges
Other duties may include data entry, general paperwork and file keeping
Job Requirements
Bachelor’s Degree or equivalent work experience, training and education
5+ years of experience as a Key Account Manager, Sales or Business Development
Excellent organizational skills and communication skills, both verbal and written
Problem‑Solving skills and the ability to collaborate and be an integral part of a remote‑based team
Excellent accuracy and precision with a keen eye for detail
Computer savvy and experienced with Microsoft Office products
Self‑starter; professionally autonomous; productive in the absence of micro‑supervision
Experience within the building materials/landscaping industry (preferred)
Experience with Lawson and /Salesforce.com (preferred)
High sense of urgency
Valid driver’s license
Multi‑state / assigned travel is required
Up to 50% travel at times
Compensation
Base salary range of 70,000‑85,000 per year
Commission
401(k) plan / group retirement savings program
Short‑term and long‑term disability benefits
Life insurance
Health, dental, and vision insurance
Paid time off
Paid holidays
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Oldcastle APG, a CRH Company, is an affirmative action and equal opportunity employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
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Job Summary As a Key Account Manager, your role will involve direct contact with our multi-store and medium to large key accounts. These include regional retail chains and Independent Lawn & Garden Centers inthe Midwestmarket. We are looking for an experienced, high-caliber account manager that has managed dynamic, demanding and sophisticated customers and buyers. The role requires high standards in managing accounts through respectful, prompt and courteous interaction, while representing through Oldcastle’s Commercial Excellence fundamentals. As a Key Account Manager, you will be responsible for obtaining and maintaining long‑term key customers by assessing and understanding their value requirements and expectations. Building strong relationships with strategic customers will be critical to help sustain and grow our business and continue to achieve long‑term success. Experience is required, and opportunities for growth are available in the future with proven success.
Job Location This is remote opportunity covering Eastern Ohio to Chicago, IL.
Job Responsibilities
Build and maintain trustworthy business relationships with customers by providing prompt and accurate service to promote customer loyalty
Acquire an intimate understanding of key customer needs, requirements and expectations and how those align with Oldcastle’s capabilities
Expand relationships with existing customers by continuously proposing solutions that meet the customer’s objectives while generating new sales
Maintain continual focus on organizational and performance goals to ensure they are met
Deliver excellent customer service through fast and accurate processing of orders, communication and coordination with other departments to resolve customer challenges and meet their needs
Work collaboratively with the customer service team, dispatch and the broader operations team
Communicate with the Regional Customer Service Manager daily and keep them informed of any pertinent information, changes or forthcoming challenges
Other duties may include data entry, general paperwork and file keeping
Job Requirements
Bachelor’s Degree or equivalent work experience, training and education
5+ years of experience as a Key Account Manager, Sales or Business Development
Excellent organizational skills and communication skills, both verbal and written
Problem‑Solving skills and the ability to collaborate and be an integral part of a remote‑based team
Excellent accuracy and precision with a keen eye for detail
Computer savvy and experienced with Microsoft Office products
Self‑starter; professionally autonomous; productive in the absence of micro‑supervision
Experience within the building materials/landscaping industry (preferred)
Experience with Lawson and /Salesforce.com (preferred)
High sense of urgency
Valid driver’s license
Multi‑state / assigned travel is required
Up to 50% travel at times
Compensation
Base salary range of 70,000‑85,000 per year
Commission
401(k) plan / group retirement savings program
Short‑term and long‑term disability benefits
Life insurance
Health, dental, and vision insurance
Paid time off
Paid holidays
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Oldcastle APG, a CRH Company, is an affirmative action and equal opportunity employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
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