HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description Are you an experienced Customer Service Representative looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes” to any of these questions – this is the position for you!
Daily Responsibilities:
Receive and respond to all telephone inquiries from members or providers
Research and provide information regarding member's eligibility, benefits, referrals and authorizations
Provide members with information on the Provider Network and how to contact and access providers
Educate providers on prior authorization requirements, how to access services and other routine, non-clinical issues
Educate providers on process of submitting outpatient treatment requests for outpatient therapy
Initiate or fax necessary forms to providers for outpatient therapy services
Coordinate with Provider Relations regarding contracting and/or credentialing status
Document all members' issues and resolution in the computer systems
Provide backup support to Data Entry team as necessary
Shift: Monday-Friday
2-3 weeks of training: 8am-5pm
After training, shift would range from 10am-7pm
Qualifications
High school diploma or equivalent
2+ years of related experience with at least 1 year customer service experience in a call center environment, preferably in a Medicare, Medicaid managed care or insurance environment
Experience with Microsoft Excel, Word and Access applications preferred
Spanish and English preferred
Additional Information Interested in being considered?
If you are interested in applying to this position, please contact (Sheena Lagaylay, 407-965-2843) and click the Green I’m Interested Button to email your resume.
Please click
APPLY
for immediate consideration.
#J-18808-Ljbffr
Job Description Are you an experienced Customer Service Representative looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes” to any of these questions – this is the position for you!
Daily Responsibilities:
Receive and respond to all telephone inquiries from members or providers
Research and provide information regarding member's eligibility, benefits, referrals and authorizations
Provide members with information on the Provider Network and how to contact and access providers
Educate providers on prior authorization requirements, how to access services and other routine, non-clinical issues
Educate providers on process of submitting outpatient treatment requests for outpatient therapy
Initiate or fax necessary forms to providers for outpatient therapy services
Coordinate with Provider Relations regarding contracting and/or credentialing status
Document all members' issues and resolution in the computer systems
Provide backup support to Data Entry team as necessary
Shift: Monday-Friday
2-3 weeks of training: 8am-5pm
After training, shift would range from 10am-7pm
Qualifications
High school diploma or equivalent
2+ years of related experience with at least 1 year customer service experience in a call center environment, preferably in a Medicare, Medicaid managed care or insurance environment
Experience with Microsoft Excel, Word and Access applications preferred
Spanish and English preferred
Additional Information Interested in being considered?
If you are interested in applying to this position, please contact (Sheena Lagaylay, 407-965-2843) and click the Green I’m Interested Button to email your resume.
Please click
APPLY
for immediate consideration.
#J-18808-Ljbffr