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Sales Manager - Mountain Farms

Warby Parker in, Hadley, Massachusetts, us, 01035

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Sales Manager - Mountain Farms (Finance) New Store Opening

Warby Parker is seeking a service-oriented Sales Manager to support a team of exceptional Retail Advisors in creating the best possible glasses-shopping experiences. (At other brands, you might see similar roles called Assistant Store Manager.) As a Sales Manager, you’ll engage with customers, have a hand in process ideation and improvement, and participate in various special projects along the way. Through these responsibilities, you’ll directly impact the success of our company while seeing our strategic operations in action and learning from our super talented business and Retail leaders. Ready to play an integral part in shaping and driving Warby Parker Retail? Read on!

Responsibilities

Communicate Warby Parker’s values and brand philosophy to customers

Own troubleshooting for our point-of-sale system

Oversee the store’s inventory management procedures

Develop new processes that improve Warby Parker’s ability to serve customers and optimize their shopping experiences

Manage and implement daily zoning schedules

Open and close the store

Lead meetings at the beginning of shifts and at the end of the day, plus roundtables and other meetings as needed

Direct a team of 8–10 team members, consistently demonstrating what great service looks like

Help conduct team members’ biannual performance reviews with the Store Leader and Associate Store Leader

Assist with new hire onboarding and ongoing training

Treat all of our customers with respect and cultivate an inclusive, service-minded work culture

Qualifications

Steeped in Retail experience, with 1+ year in a management position

Equipped with exceptional interpersonal skills

Backed by managerial experience in sales or operations at a complex, customer-focused retailer

A self-starter with an entrepreneurial spirit

Eager to learn new skills

An upbeat and empathetic team player

Driven to do what it takes to be a top performer time and time again–and help your teammates reach their targets along the way

Able to bring a positive, fun energy to the workplace, even when working long hours

Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Compensation and Benefits We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees. The range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate’s qualifications, experience, internal equity, and relevant market data. Non‑exempt employees are eligible for overtime pay if required to work more than 40 hours in a workweek.

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

Retirement savings plan (401(k))

Parental leave (non‑birthing parents included)

Short‑term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

And more (just ask!)

Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About Us:

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. Our core belief is that creativity, empathy, and innovation are essential to achieve that goal.

Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer‑quality glasses and contacts to eye exams and vision tests. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible.

Ultimate goal: vision for all. For every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Salary Minimum: 24; Salary Maximum: 29

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