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Home Health Sales Manager

Brookdale, Detroit, Michigan, United States, 48228

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A career with Brookdale has never been more rewarding! Brookdale is the only national full‑spectrum senior living solutions company and committed to providing the best options for our over 110,000 residents we serve. The services that we offer ensure residents continue to live the lives that they want while also meeting all of their needs along the way. Every day our associates collaborate to guarantee this promise is fulfilled in more than 1,150 communities in 47 states. Our Senior Living Solutions include: Independent Living, Assisted Living, Memory Care, Skilled Nursing, Continuing Care Retirement, Therapy, Hospice, Home Health, and Personalized Living.

More than a Company it's a calling.

Job Description We are looking for a Dynamic Sales Manager to build and lead a successful team of Home Health Sales Coordinators. Candidates must have experience in Home Health/Hospice/Private Duty Homecare or Durable Medical Equipment Sales and Leadership.

Demonstrate professional conduct and ethics according to organization policy and procedure.

Able to work cooperatively as a member of a team.

Direct and oversee the operations of the sales department including the recruitment, hiring, and management of all members of the sales team.

Stay abreast of the Home Care Coordinator Team’s marketing activity.

Attain feedback from referral sources and research possible marketing strategies.

Serve as a marketing resource, providing innovative creativity to support marketing team.

Work with Coordinators to insure that leads are capitalized on.

Review sales books upon hire and on an ongoing basis.

Review and analyze sales performance against referrals, admissions and customer feedback.

Maintain a current level of understanding of industry trends and technical developments that affect target markets.

Establish and maintain relationships within the industry.

Assist in the resolution of any issue, dissatisfaction or problem that the referral source is experiencing with the Company’s various services as needed.

Assist the Regional Director of Operations and corporate in the budgetary process.

Advise management of any issues with home health care services to promote and ensure quality care.

Evaluate continually the Company’s marketing strategies and advise management on effective strategies and any necessary changes.

Serve as the Company’s representative in the community to promote a positive image of the Company and to promote interest in the Company’s various product lines.

Serve as a liaison between hospital and nursing facility discharge planners by visiting patients, as requested, to ensure a smooth transition to the patients’ home.

Maintain knowledge of agency policies and procedures and Medicare regulations applicable to home health care.

Participate in company-sponsored programs and meetings.

Participate in professional associations and organizations to enhance knowledge of the home health care industry and to understand needs of referral sources and patients.

Qualifications

High school diploma

Two years college preferred

One year experience in Home Health Care/Hospice or related industry essential

Management experience in healthcare

Marketing or sales experience essential.

Knowledge and experience in state and federal laws and regulations applicable to home health care; solid computer skills

Excellent analytical, problem‑solving and decision‑making skills

Excellent organization skills and detail‑oriented

Excellent communication skills

Excellent interpersonal skills

Multi‑tasked and flexible

Self‑directed and able to work autonomously with minimal supervision

Ability to communicate in English

Additional Information All your information will be kept confidential according to EEO guidelines.

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