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Service Account Coordinator

Alphabe Insight Inc, Dallas, Texas, United States, 75215

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Catch Vibe Voice is a forward-thinking marketing firm dedicated to delivering impactful retail experiences that connect brands with consumers in meaningful ways. We specialize in strategic in-store campaigns, customer engagement initiatives, and performance-driven marketing solutions designed to elevate brand presence and drive measurable growth.

Job Description We are seeking a highly organized and proactive

Service Account Coordinator

to join our Dallas team. This role is central to maintaining strong client relationships, supporting account operations, and ensuring service delivery meets the highest standards. The ideal candidate is detail-oriented, solutions-driven, and confident in coordinating across departments to achieve client satisfaction.

Responsibilities

Serve as a primary point of contact for assigned client accounts

Coordinate service requests and ensure timely and accurate fulfillment

Monitor account performance and maintain detailed records and documentation

Collaborate with internal teams to support client needs and resolve inquiries

Prepare reports, updates, and account summaries for management and clients

Identify opportunities to improve processes and enhance service delivery

Maintain consistent communication to strengthen long-term client relationships

Qualifications

Strong organizational and time-management skills

Excellent written and verbal communication abilities

Ability to manage multiple accounts and priorities effectively

Detail-oriented mindset with strong analytical capabilities

Professional demeanor and client-focused approach

Proficiency in standard office software and reporting tools

Ability to work both independently and within a collaborative team environment

Additional Information Competitive salary ($51,000 – $57,000 annually)

Clear pathways for career advancement and professional development

Ongoing training to enhance leadership and technical skills

Supportive and growth-oriented work environment

Stable, full-time employment in a dynamic and expanding company

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