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Account Manager

West Techs Chill Water Specialists, Abilene, Texas, us, 79608

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Job Title:

Account Manager

Pay Scale:

Salary + Commission

Work Hours:

8:00am to 5:00 pm, Monday through Friday, some weeknights and weekends

Primary Job Function:

To build relationships with existing and potential commercial customers and to qualify opportunities thereby obtaining sales that are competitive and profitable. Accountable for all sales activities and customer relationships between the company and clients.

Reports to:

Sales Manager

Required Qualifications

Two to five years of proven sales experience (preferred but not required)

Knowledge of HVAC industry (preferred but not required)

Computer skills

Ability to multi-task

Organized and timely in tasks, calls and projects

Time and activity management skills

Valid driver's license

Duties

Provides knowledge and consultation in solving customer's problems, including financial and performance-based solutions

Identify key customers and develop plans to grow identified accounts

Consistently determines customer needs and current market opportunities

Identifies potential opportunities with existing and new customers

Converts leads into opportunities

Develops relationships with key personnel in the customer's organization, including facility manager, project managers, project engineers, and purchasing agents

Develops and executes a specific business plan to identify the long term, mutual support requirements required to facilitate a strong, profitable, and successful partnership

Provides account business reports and monthly forecasts

Maintains a predetermined acceptable rate of business acquisition

Provides quotes for service repairs including quotes for time and material as well as fixed price services

Contacts responsible parties for purposes of securing renewal of service contracts

Collects project data and compares to the office's capabilities

Gathers or validates preliminary information and performs facility walk-through to determine level of opportunity

Develops, evaluates, and discusses possible solutions with customer

Estimates project by assessing and integrating equipment, controls, subcontractors, and services for each project

Develops preliminary project fulfillment plan

Prepares and finalizes preliminary/final proposal. Enters customer/project information into business system

Validates the preliminary proposal with customer

Determines proposal price and selling strategy

Prepares, negotiates, and reviews agreement/project scope

Presents/reviews proposal and/or contract with all key personnel negotiating scope of agreement/project

Follows up with key personnel

Prepares transition documents and communicates project readiness for assignment to the project management team

Resolves major deviations from scope with the team after Project Scope Validation

Assists customers in answering technical questions

Flexibility to work outside normal work hours

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