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Shelter Director

The Salvation Army USA Western Territory, Oakland, California, United States, 94616

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The Salvation Army Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

BASIC PURPOSE The Shelter Director is responsible for the management and oversight of the Garden Street Family Shelter.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provide direct supervision of shelter program staff including by not limited to recruiting, interviewing, hiring scheduling, evaluating employees

Manage internship recruitment, registration, onboarding, placement and supervision

Manage employee and internship program trainings and maintain records

Manage the weekly staffing and internship schedules

Monitor and ensure programs fully comply internal policies and contractual terms

Ensure program utilizes harm reduction and housing first principles

Coordinate with other departments to ensure best case plans for shelter participants

Plan and facilitate weekly Program Participant meetings

Plan and facilitate weekly Case Conference meetings

Maintain accurate participant records in various information management systems; and generate reports as requested

Manage all program reports and statistics; and submit to appropriate internal department and/or external organizations

Assist in the development of the annual operating budget for the shelters

Assist in identifying and researching funding opportunities for program needs

Submit accounts payable and account receivable

Conduct routine facility inspections for cleanliness, safety and security

Participate in program and agency trainings as assigned

Schedule and coordinate routine maintenance and repairsMonitor and observe participants for safety, housing and program policy compliance

Manage program logs (shift logs, write-ups, overnights, etc.)

Transport shelter participants, if needed

Maintain and execute confidential information according to HIPPA standards

Coordinate on-site recreational activities and maintain good relationships with participants

Establish and maintain collaborative relationships with community agencies, government agencies and professionals

Check and respond to emails and voicemails on a regular basis

Adhere to confidentiality standards

Other duties as assigned

KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS

Ability to speak and write the English language at a high and professional level

High degree of confidentiality

Computer literate in Microsoft Office applications Word, Excel and Outlook preferred

Excellent communication skills, both written and verbal.

Excellent and professional telephone etiquette and presence

High degree of organizational skills

Approach problem solving creatively

Strong ability to utilize a high level of time management and handling multiple tasks

CERTIFICATES, LICENSES, REGISTRATIONS

Bachelor's degree in Social Work, Business Administration, Human Services, Management or minimum of 4 year's experience in social work, homeless service management, human resource management, healthcare management/administration or related field

Must possess a valid California Class C Driver License, and ability to drive a Salvation Army vehicle

Must be 21 years or older

Complete The Salvation Army vehicle course training

PHYSICAL REQUIREMENTS

Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis

Ability to grasp, push, and/or pull objects

Ability to reach overhead

Ability to operate telephone

Ability to lift up to 25-40 lbs.

Ability to operate a computer

Ability to process written, visual, and/or verbal information

Ability to operate basic office equipment and tools PC, Fax Machine, Telephone, Calculator, Copier, Printer.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.

Education Bachelors of Social Work (required)

Experience 5 years: social work, homeless service management (required)

Licenses & Certifications Driver's License (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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