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Marketing Coordinator/ Community Specialist/ Manager

Collabera, Neenah, Wisconsin, United States, 54956

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Overview We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World’s ‘Most Admired Companies to work for’.

Job Details Job Title:

Community Manager

Duration:

5 Months (could go beyond)

Responsibilities

The online community manager will act as the external voice of the company and specific brands while simultaneously acting as the voice of the customers internally.

The community manager serves as a hub and has the ability to personally connect with customers, humanize the company, and provide feedback to many departments internally (development, PR, marketing, legal, service, tech support, digital, etc.).

The community manager is responsible for overseeing single or multiple brands within a category, and ensuring that internal and external customers receive the best and most effective, integrated and efficient Customer Experience available.

The community manager may communicate with multimedia channels when necessary, including phone, email, live chat, or mobile.

The community manager should be able to manage conversational calendars and proactively engage with customers.

The Online Community Manager will implement the Company’s Online Community Strategy, managing engagement and interactivity with its audience, and fostering community spirit.

This role coordinates with the internal Editorial and Marketing teams to support their respective missions, ensuring consistency in voice and cultivating a strong community around the brand.

Qualifications

Should hold a Bachelor’s degree, preferably in a relevant discipline (i.e.; PR, journalism, communication, marketing or other relevant areas), and/or demonstrated equivalent ability and experience in the targeted area.

A minimum of 1-3 years of experience is typically expected in entering this position.

How to Apply To discuss on this reach

Himanshu Prajapat

on

#973-606-3290

or email your resume at

himanshu.prajapat(@)collabera.com

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