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Client Relations Manager

BrightSpring Health Services, Corpus Christi, Texas, United States, 78417

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Client Relations Manager Job Locations: US-TX-SAN ANTONIO | US-TX-CORPUS CHRISTI | US-TX-CORPUS CHRISTI | US-TX-CORPUS CHRISTI | US-TX-CORPUS CHRISTI | US-TX-CORPUS CHRISTI | US-TX-CORPUS CHRISTI | US-TX-CORPUS CHRISTI | US-TX-CORPUS CHRISTI | US-TX-CORPUS CHRISTI | US-TX-CORPUS CHRISTI | ...

ID: 2026-184191 | Line of Business: ResCare Community Living | Position Type: Full‑Time | Pay Min: USD $60,000.00/Yr. | Pay Max: USD $60,000.00/Yr.

Overview Do you have a passion for establishing partnerships and strategies in achieving organizational excellence? Our Business Development & Sales teams focus on developing strategic solutions to align and grow the business. Continue reading for information regarding this position and apply today!

Responsibilities Essential Job Responsibilities:

Develops and executes effective sales and marketing strategies to grow new business

Leads sales strategy discussions with local leadership team with fully developed and polished communication and writing skills

Identifies a client's pain points through active listening and solution/consultative selling

Serves as a trusted advisor and partner to clients

Establishes and develops high‑level relationships with key decision makers, prospects and existing clients

Manages multiple sales opportunities simultaneously and demonstrates a focus on follow‑up and accountability

Maintains relationships with clients by providing support, information, and guidance, while researching and recommending service solutions

Learns and executes the company's consultative selling strategy to build sustainable relationships with targeted referral customers

Maintains current data on market area, competitors, and marketing strategies

Maintains an organized approach to territory management

Participates in strategic planning and the analysis for their assigned territory in conjunction with the business plan

Coordinates with Director to plan in‑services, presentations, and address issues with referral sources

Initiates and coordinates contract negotiations with facilities, insurance companies, and managed care organizations

Participates in community and organizational programs, as requested, to promote professional growth and understanding

Participates in the quality and performance improvement process

Supports and promotes the Company philosophy to referral sources in the community

Promotes an atmosphere which allows for the privacy, dignity and well‑being of all patients in a safe, secure environment

Supports and implements specific procedures and programs

Promotes positive public relations with patients, family members and guests

Supports regional organic growth, both in revenue and persons served, and identifies start up opportunities

Completes requirements for in‑service training, acceptable attendance, uniform and dress codes including personal hygiene, and other work duties as assigned

Qualifications Knowledge, Skills and Abilities:

An expert in planning

Ability to negotiate to resolve conflicts by finding the win‑win scenarios

Strong business acumen and attention to detail

Proactive - anticipates and plans for problems before they arise

Service Excellence - responsive, informs constituents of process, pleasant to work with, educates and provides timely, accurate information

Organized - manages time effectively, keeps tasks appropriately prioritized

Flexible - ability to change directions as needed for the good of the department or organization

Ability to work effectively in a matrix environment

Critical Thinking - ability to think through issues and identify appropriate options

Work Ethics - motivated, diligent, industrious and persistent in the workplace, stays on tasks to completion, works at a fast pace to ensure optimal efficiency

Judgment - exercises discretion and due diligence when making decisions and recommendations

Quality - is able to perform work in a neat, efficient, well‑coordinated, well‑communicated manner with a high degree of accuracy and professionalism

Presentation - can speak in front of people to deliver necessary material or messaging

Ability to influence professionals of senior management level

Solid sense of confidentiality and discretion

Ability to design and apply change management and organizational development strategies and influences and assists organizational change initiatives in support of business strategies

Ability to work with remote teams with units in multiple locations

Ability to handle multiple priorities

Substantial business acumen in fast moving environment

Ability to develop clear, actionable steps in support of an overall business strategy

Personal Attributes:

Interpersonal - can build effective, strong working relationships with employees, colleagues, management and vendors through trust, communication and credibility

Team - ability to work with others, serve others, help others, lead others, mentor others, take directions from others in the interest of moving process and programs forward to the desired outcome

Emotional Intelligence - ability to not take issues personal, see the big picture in emotionally charged situations and respond in a mature, professional, composed manner

Self‑Awareness - ability to reflect, understand limitations, and seek appropriate assistance and guidance.

Ability to effectively negotiate and diplomatically manage conflict

Strong experience in internal and external stakeholder engagement and communications, both written and verbal

Ability to motivate and keep teams working effectively together

Self‑starter to implement and enforce process

A dynamic leader with strong managerial and motivational skills

About our Line of Business ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high‑quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in‑home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit www.rescarecommunityliving.com. Follow us on Facebook and LinkedIn.

Salary Range USD $60,000.00 / Year

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