A specialist travel agency based in Bristol is currently recruiting a Travel Consultant (Japan Specialist). You will work within a sales team, as well as working with the global sales team. You’ll learn from your Travel Consultant peers and keep up-to-speed with the work of their Product function to ensure you always know the best available options for your clients. You’ll also work closely with their external suppliers as well as their internal Booking Delivery and Customer Experience teams, ensuring that you provide them with all the necessary information about your clients for them to deliver the trip they are looking for. Experience of living in Japan or understanding of Japanese culture language skill would be highly advantageous.
KK47176
Eligible Applicants
(O) Eligible visa: Permanent residence, Spouse, Partner
(X) NOT eligible: Student visa, requiring visa sponsorship, Working holiday, Graduate
WORK TYPE: hybrid working available
VISA SUPPORT: No
Benefits: Employee Assistance Program (health), Enhanced parental leave, Volunteering leave, Regular staff socials, Discounted travel for staff, family and friends, and so on
Employment Details TYPE: Permanent, full-time
WORKING HOURS: 9:00-17:30, 37.5 hours per week (*) Some Saturday work will be required on a rota basis, with additional pay and time off in lieu to compensate
SALARY: £26.4k - £28k depending on experience, plus uncapped commission, which is expected On Target Earnings (OTE) of £5,000 per annum in year one
START: May 2026 (TBC)
LOCATION: Bristol
Travel Consultant (Japan Specialist) Main Responsibilities
Consult with clients by telephone, on video call, via email and in person at their offices or travel industry events to identify their individual holiday requirements
Create high-quality tailor-made itineraries for direct and trade clients based on their requirements
Work to achieve individual and team sales targets; converting both tailor-made and small group tour enquiries to sale; maximizing value from each enquiry
Co-ordinate all aspects of the client booking, including reservations, to ensure successful delivery of trip
Conduct quality check of travel documents to ensure high quality, accurate information is received by our clients
Take a proactive approach to learning and development to ensure your sales skills, customer service and product knowledge are always improving
Undertake familiarisation visits and inspections in our destination countries where required, to boost your own knowledge and share insights gained with your peers and product team
Other reasonable tasks as requested by Sales Team Leader/Branch Sales Manager
Travel Consultant (Japan Specialist) Ideal Candidate
Previous customer service and/or sales experience
Experience of living and/or working in Japan
A highly organised and productive approach
Excellent communication skills
A creative approach to problem-solving
Resilience, tenacity, and critical thinking
Experience of working in the travel industry
Experience of travel to destinations such as Indochina, South Korea, Malaysia, Borneo and Thailand
Business level fluency in English
** All applicants for the Travel Consultant (Japan Specialist) must have the right to work in the country as the Company is not able to offer visa support.
*We regret that we cannot accept applications from Working holiday visa, Graduate or Student visa holders.
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KK47176
Eligible Applicants
(O) Eligible visa: Permanent residence, Spouse, Partner
(X) NOT eligible: Student visa, requiring visa sponsorship, Working holiday, Graduate
WORK TYPE: hybrid working available
VISA SUPPORT: No
Benefits: Employee Assistance Program (health), Enhanced parental leave, Volunteering leave, Regular staff socials, Discounted travel for staff, family and friends, and so on
Employment Details TYPE: Permanent, full-time
WORKING HOURS: 9:00-17:30, 37.5 hours per week (*) Some Saturday work will be required on a rota basis, with additional pay and time off in lieu to compensate
SALARY: £26.4k - £28k depending on experience, plus uncapped commission, which is expected On Target Earnings (OTE) of £5,000 per annum in year one
START: May 2026 (TBC)
LOCATION: Bristol
Travel Consultant (Japan Specialist) Main Responsibilities
Consult with clients by telephone, on video call, via email and in person at their offices or travel industry events to identify their individual holiday requirements
Create high-quality tailor-made itineraries for direct and trade clients based on their requirements
Work to achieve individual and team sales targets; converting both tailor-made and small group tour enquiries to sale; maximizing value from each enquiry
Co-ordinate all aspects of the client booking, including reservations, to ensure successful delivery of trip
Conduct quality check of travel documents to ensure high quality, accurate information is received by our clients
Take a proactive approach to learning and development to ensure your sales skills, customer service and product knowledge are always improving
Undertake familiarisation visits and inspections in our destination countries where required, to boost your own knowledge and share insights gained with your peers and product team
Other reasonable tasks as requested by Sales Team Leader/Branch Sales Manager
Travel Consultant (Japan Specialist) Ideal Candidate
Previous customer service and/or sales experience
Experience of living and/or working in Japan
A highly organised and productive approach
Excellent communication skills
A creative approach to problem-solving
Resilience, tenacity, and critical thinking
Experience of working in the travel industry
Experience of travel to destinations such as Indochina, South Korea, Malaysia, Borneo and Thailand
Business level fluency in English
** All applicants for the Travel Consultant (Japan Specialist) must have the right to work in the country as the Company is not able to offer visa support.
*We regret that we cannot accept applications from Working holiday visa, Graduate or Student visa holders.
#J-18808-Ljbffr