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Tech Writer

Apex Systems, Miami, Florida, us, 33222

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Job Description:

Apex Systems, a world‑class technology solutions provider, is seeking applicants for the following position on behalf of our client. Please apply if interested and qualified. Only qualified candidates will be contacted.

Job#:

3023286

Position:

Tech Writer

Location:

Miami, FL

Duration:

Contract to Hire

Position Overview We are seeking a highly skilled technical writer to develop clear, concise, and comprehensive documentation that supports enterprise‑scale products, services, and internal governance. This role requires a strong ability to translate complex technical concepts into plain language that is accessible to a diverse audience, including engineers, executives, customers, and auditors. The ideal candidate is detail oriented, organized, technically savvy, and experienced in producing documentation for large enterprise environments.

Key Responsibilities

Develop various types of documentation including:

Policies, plans, standards, guidelines, procedures, and playbooks

Technical specifications and requirements

Architectural/referential diagrams, data flows, and process/workflows/playbooks

User guides, and operating manuals and operational runbooks

Collaborate with Governance Risk and Compliance, Engineering, and leadership teams to gather information and ensure accuracy.

Translate complex technical and architectural concepts into simple, plain, and actionable language.

Create process flows, diagrams, and visual aids to support understanding of systems and processes.

Ensure all documentation meets internal governance requirements, industry best practices, and style/branding guidelines.

Maintain version control and documentation structure in shared repositories and knowledge systems.

Continuously refine and improve documentation based on stakeholder feedback.

Qualifications

3–7 years of experience as a Technical Writer in an enterprise, technology, or SaaS environment.

Demonstrated experience writing policies, standards, procedures, and other formal governance documents.

Proven ability to produce highly technical content such as specifications, diagrams, white papers, and user documentation.

Excellent command of plain language writing and the ability to simplify complex topics.

Strong organizational skills and meticulous attention to detail.

Proficiency with documentation tools (e.g., Confluence, SharePoint, Markdown, Microsoft Office, diagramming tools like Visio or Lucidchart).

Experience in cybersecurity, compliance, or risk management preferred but not required.

Ability to manage multiple projects, balance priorities, and work collaboratively with cross functional teams.

Preferred Skills

Familiarity with NIST, ISO, SOC2, PCIDSS, or other security frameworks.

Experience supporting product launch cycles and writing customer‑facing technical material.

Knowledge of software development, cloud technologies, or IT infrastructure concepts.

Benefits (Contract Employees) As a contract employee of Apex Systems, benefits include the following with employee contribution:

Health

Dental

Vision

Life Insurance; Short Term Disability

Hospitalization Coverage

Direct Deposit

Weekly Pay Periods

Training and Development Programs

401k

Referral Program

Apex Systems is a world‑class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at

[email protected]

or 804‑523‑8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine‑Readable Files on behalf of Apex Systems.

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