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Catering Sales Manager- InterContinental New York Barclay

IHG Hotels & Resorts, New York, New York, us, 10261

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Job Overview Do you see yourself as a

Catering Sales Manager ?

Whether you're into sports, shopping or just reading a good book, at IHG we're interested in YOU.

We employ people who put the same amount of care and passion into their jobs as they do their hobbies – people who put our guests at the heart of everything they do.

And we're looking for more people like this to join our friendly and professional team.

The Catering Sales Manager is responsible for generating new catering business, maintaining relationships with existing clients, and coordinating event logistics with internal departments.

This role is ideal for a detail‑oriented, people‑focused individual with a passion for hospitality and event planning.

Duties And Responsibilities

May require a valid driver’s license.

Sales & Client Development

Actively prospect, identify, and qualify new business opportunities, particularly within corporate and social markets.

Maintain and develop a strong base of repeat clients through exceptional relationship management and consistent follow‑up.

Conduct sales calls, site tours, networking, and off‑site presentations to secure new business.

Respond to inquiries for catering, meeting, and private dining events in a timely and professional manner.

Event Planning & Execution

Serve as the primary liaison with the client throughout the planning process, including menu creation, AV needs, room setup, and event timelines.

Accurately detail and distribute Banquet Event Orders (BEOs), process updates and last‑minute changes, and obtain guarantees and deposits.

Coordinate with internal departments to ensure seamless execution of all contracted services.

Oversee event execution and client satisfaction during and post‑event; follow up to secure repeat business.

Business Strategy & Reporting

Prepare proposals, contracts, and forecasts in accordance with department policies and hotel standards.

Contribute to department goals by meeting or exceeding personal sales targets.

Maintain detailed client records and produce regular reports on sales activity and forecasts.

May assist in developing departmental sales plans and participate in budgeting processes.

Industry Engagement & Representation

Represent the hotel at industry trade shows, local events, promotional functions, and familiarization tours (FAMs).

Entertain clients in accordance with company guidelines to build rapport and generate new business opportunities.

Attend daily/weekly departmental or operational meetings as needed.

Perform other duties as assigned by Director of Catering and Events.

Communication & Collaboration

Promote teamwork and quality service through open communication with all hotel departments.

Share group resumes, updates, and special requirements to ensure department readiness and smooth execution.

Work closely with culinary, banquet, reservations, and other relevant teams to align all event elements.

Requirements Education & Experience

College degree preferred with 2–3 years of sales, catering, or event planning experience, or equivalent combination of education and experience.

Prior hotel sales experience preferred.

Knowledge of Delphi FDC and Salesforce is a plus.

Must speak fluent English; additional languages are a plus.

Skills & Abilities

Strong organizational and time management skills; able to manage multiple priorities under deadlines.

Excellent communication and interpersonal skills, with a proven ability to build client relationships.

Proficient in basic math and budgeting principles; ability to analyze profit/loss, percentages, and variances.

Strong attention to detail and problem‑solving skills.

Proficient with data management systems, including sales databases and reporting tools.

Physical Requirements

Frequently standing or walking in and around the hotel/event spaces.

Must be able to lift or carry items up to 25 pounds.

Occasional bending, reaching, and handling of event materials.

Other

May require a valid driver’s license.

Must be flexible to work nights, weekends, and holidays as required.

Alcohol awareness certification or food handler card may be required based on local regulations.

Ability to travel for tradeshows, client meetings, or industry events.

What You’ll Gain (Benefits & Compensation)

The salary range for this role is $36.00–$39.00 per hour.

Complimentary employee meals

Complimentary dry cleaning (business attire)

IHG employee & friends/family discount program

Professional development and growth opportunities

A culture that values your input, promotes your development, and empowers you to inspire incredible.

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s.

We are passionate about sharing our renowned international know‑how and cultural wisdom in truly impressive surroundings.

We all take great pride in being genuine ambassadors of the InterContinental® brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity.

We create inspiring experiences for those seeking a richer perspective on the world.

If you’d like to embrace a world of opportunities, we’d love to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit?

We'll never know unless you hit the ‘Apply’ button.

Start your journey with us today.

Important Information

The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future.

An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue‑based metrics, and business or organizational needs.

No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable.

The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

If you require reasonable accommodation during the application process, please click here.

IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.

If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.

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